The location of the guest house itselft isn't that bad but I didn't like the staff's attitude. We were staying there for the time of Sonkran festival which means that many rooms in the town were occupied already. We decided to check on several guest houses if they have vacancy for the most busiest dates. When we came to Muonglao Guesthouse and asked about the vacancy for 6 nights (also for the period of Sonkran) they assured us with smiles on their faces that they have a room available. Great! When we checked in the next day, they told us, that we can only stay 4 nights as they already have a booking for a big group, booked a long time ago. OK, thanks for not telling us that yesterday!

They also told us the price for the night and said AC is in the room, too. Upon check in we realised they "forgot" to mention that AC is not included in the room price.

We also wanted to do laundry, which they advertise on a poster infront of the GH. Regular laundry - 10.000 KIP/kg, express - 15.000 KIP/kg. I asked for a regular but when I pickud up the clothes they charged me 15,000 KIP/kg. When I complaind they were just smiling and pretending they didn't understand me. I showed him their a poster with the price and the guy just torn it off and said it's not the right price. If I knew that I would do laundry anywhere else as they all have a price 10.000 KIP/kg.

If wi-fi is important to you, don't stay here, it's super slow - when it works, that is. The mattress was horrible as well.

At the end we were happy that we had to go out for the last 2 nights and we find a really nice GH a few meters down the road (pass gass station and turn left on the mini road where you wil find Phontida GH).

The rooms very basic with a step-up bathroom. Beds uncomfortable with springs sticking out. Wooden floor board moves and disturbs anyone sleeping. Endless cricket and vehicle noises. Difficult to get peaceful sleep.
Ants in bread served during breakfast. Guesthouse staff were okay.
Got this guesthouse as part of 8 days 7 night package from their travel agency heritagexplorer
Be WARY of this agency. They DON'T honor their deal.
Had to pay extra for meals as those provided were hardly sufficient.
The other hotels, driver and vehicle provided were okay.
Would never stay in the guesthouse or deal through the agency again!

My fiancee and I stayed at the Muonglao Guesthouse at the end of July 2010. We payed $16 a night for an AC room, although it appears as though the rates are flexible depending on how many rooms are vacant and whether you ask for a deal. We found the staff to be very friendly and helpful, especially Thavone, the manger, and Mee, who works in the kitchen. The room was comfortable and the fan was strong enough that we only used the AC once, so if the weather is friendly when you are there you may not even need to pay for the AC. The breakfast, which is not included in the price, was not that great, but the other food we had there was good. While it is a bit of a walk to the main drag, there are a number of restaurants near the hotel, including the very popular Utopia, so you do not have to walk too far to eat. Thavone and his colleague Kurt can arrange for tours and bus and plane tickets for you. It is important to note that they do this on their own and it is not an official service that the guesthouse provides. There is a lot of competition in Luang Prabang and sometimes their prices were very good, but other times they were not, so shop around. The only issues we had with the hotel have been pointed out in some of the less glowing reviews found below. The rooms on the first floor are not nearly as nice as the top floor and even though we had a great stay, we would look for some place else if there were only 1st floor rooms available. The guesthouse is a bit of a walk from the night market and most of the restaurants and bars, which isn't such a big deal in the morning and evening, but there is no shade on the way and it can be a very hot mid-day walk. As for the price, there are sooooooo many places to stay in LP and if you shop around and are good at haggling, especially during the low season, you can probably find a more centrally located place for the same price if not for less. One way or another we enjoyed our stay and would check to see if they had a room if we were to return to LP.

This place was the standout accommodation of our 3 week trip across 4 countries!

We were met as promised at the airport by Kurt who took us the short distance to the guesthouse. We were really pleased with the rooms and the guesthouse as a whole. I'd pre-booked online which was a very straight forward process directly with the guesthouse and had requested a double room + triple room for our kids both with bathrooms and air con (air con is essential in Luang Prabang) with balconies at the front of both rooms so we could rise early and have a good vantage point from which to see the monks each morning.

Most outstanding of all was the way Kurt and his staff looked after us. The other standout staff member was Mee who ran the guesthouse restaurant. They were just great with our kids and we were all a bit teary to leave them after 4 nights.

Please note that this place is IDEAL if you are into guesthouses - not for 4/5 star travellers. This is a genuine experience with genuine hospitality, a little on the rustic side like most guesthouses but very clean and tidy and nicely decorated in a fantastic location.

It turned out Kurt wasn't the manager, the manager was some other person who we never saw! I would say to the owner of the guesthouse if he ever reads these reviews - Kurt is an integral part of the enjoyment we had staying there and was the true manager. This is evident from the previous reviews also.

A great place that we hope to return to in the not too distant future.