If you do decide to go after reading the reviews then don't go all inclusive just go bed no food Food was the same everyday & cold when it was supposed to be hot What was on at dinnertime was also served at breakfast time I got the chef to cook me & another friend an omelette on the last night BIG mistake been in bed all week since getting back with Salmonella
The Russians seem to like the food though God knows what they eat at home
The hotel in its self was OK Towels was changed everyday thats about it Bedding wasn't changed for the whole week Bins in room once in the week View from hotel was the best sea view No complaints there
The staff was the best part of the hotel always there to help
The drink for the all inclusive well what can i say Don't drink the vodka (in fact you couldn't) we couldn't decide if it was petrol or paint stripper Beer was ok but weak but the staff kept glasses full for us so no complaints there
Had 2 massages which was brilliant in the hotel
Don't go to the "disco" on-site Toilet was full of cat poo
Entertainment was aimed at the Russians thats what we think cause non of the brits that was there understood it Same music every night (salsa) which is ok for the 1st couple of nights but not every night for a week
Made the most of a bad thing
This is the 1st holiday i have ever had that i was glad to leave Normally I am jealous of the 1s that are staying behind but this time i was happy to be going

We travelled in a group of three couples, two of the couples having been to Sousse and Hammemet before and could not speak highly enough of their previous holiday experiences there.One couple (myself and my wife) are retired hoteliers/publicans, and all of us are widely travelled, taking 2 or 3 foreign holidays per year. We (rather stupidly)
only read the Tripadvisor reviews a few days before the holiday and took them with a pinch of salt as we tend to believe that it is mainly complainants who use these sites and many of them exaggerate - how wrong we were !

On arrival, one room had no towels, one hadn't been cleaned and the third had no hot water - the towels arrived after three times of asking, the second room was cleaned in about one hour (fair enough) and the third had it's hot water restored after FIVE days. It was not possible to phone reception from any of the rooms as none of the telephones were working.

We were told on the Sunday (our arrival day) that the table for six we used on the first day would be reserved for us for the rest of the holiday; however, when we went for our evening meal on the following day we found it already in use. On explaining the situation, the waiter said he would find us another table for that evening. We were then flabbergasted to see him pushing an empty table for four up against an occupied table for two and asking the diners to move; we insisted that they should not change tables and I then asked to see the manager as I already had other complaints (see later) - his solution was to push two small round tables together and arrange six chairs around them. Upon this, my wife and I walked out and left our friends to dine in some degree of comfort. The other complaints I made to the manager were completely ignored as to any sort of explanation or apology.

The other complaints I made were about the rooms on our arrival (see above); the fact that there was a shortage of glasses and we had to drink from small plastic beakers; that when glasses were returned to the bar they were only hand rinsed and not washed properly and then used immediately ; and that when the bar staff served drinks they did so with their hands holding the lips of the glasses or beakers, which is extremely unhygenic.

I note that other reviewers have complained about the behaviour of the Russians or Eastern Europeans in the restaurant, and our experience was that they were rude and pushed in and piled their plates (often several at a time) high and then didn't eat all of it and subsequently huge amounts of food were thrown away.

The menu was extremely bland and repetitive, and there just wasn't enough of it, probably because the Russians had got there first ! We ate out on several occasions just to get away from the place; something you should not need to do on an all-inclusive holiday. The meals we had out were great.

The seating area in front of the all-inclusive bar consisted of only six grubby easy chairs and five small coffee-type tables it looked as though a furniture clearance sale had just taken place. There was a lounge area (for want of a better description) around the corner from the bar but this was always invaded by locals even though it was clearly as being for all-inclusive guests. In this area the furniture was also grubby and tatty.

The purpose of the locals' presence seemed to be to try to pick up any apparently single females who were staying in the hotel; this also appeared the main interest of most of the waiters, bar staff and animation team, rather than concentrating on their jobs.

There also seemed to be a number of prostitutes, both local and hotel guests, hanging around the bar areas in order to ply their trade, and this cannot possibly have gone unnoticed by the management.

I won't say too much about the famous Ali Baba because after a couple of days pestering and some strong exchanges of words, he avoided us for the rest of the week. However, not everyone has it in their make-up to do this in the face of his intimidatory approach, especially a couple on their own - fortunately, there were six of us.

Finally, I think that the most telling remark of the week was 'the other hotels have concierges whereas we've got bouncers' - there were always pairs of largish men dressed in black on the hotel entrance.

i am sad because i have read all the reviews and most of them are bad. yes food was discusting and the front of the hotel was scary. it was intimidating with all the russians there, they are so rude!! our family and a couple we met were the only brits there.we joined in the fun at the show . we danced and had fun with the animation team. we all kept in contact with them. we were all inclusive but the drinks were the only thing we had our money worth.the waiters were friendly and so were the bar staff. ali baba is the most annoying man on earth. trying to sell camel rides. he wont take no for an answer !!you have to say no from the start.i had a massage there which i fully recommend. i also had a mannicure and pedicure but i dont recommend that at all.the horse and carts on the streets look very pretty but if you look closely, you will see that the horses ankles are bleeding and very malnutritioned.it was very sunny and hot. the beach was lovely but jelly fish are common there. my friend was stung and this lovely lad rubbed sand into it and theres a hut where i assume was first aid and they put cream on the sting. we ate out most of the evenings because they clearly do not cater for british people.only russians!! the animation team get treated very poorly. the manager is a greedy arrogant man who shouts at them all the time.montassar,amine,arabie,haykely,andy and alex were the animation team and they all did a fantastic job to keep us entertained and happy. the rooms were ok. the maid was very friendly but my friend had her mobile phone pinched and they had to go to the police.i was sad to leave karawan but i do not know if i will go back.

Arrived there, hotel on first glance looked nice, dont be fooled though the staff pester ,because if they dont they dont eat or sleep, (come to think of it, neither did we). We paid for A,I what a mistake, the drinks were only half decent at the paying bar ,the scraps in the resteraunt were demolished by the greedy, ignorant russians and i thought germans took some beating. One tried to take my sunbed whilst i was actually laid asleep on the damn thing ,no joke. my 5 grandchildren were crying cos they were hungry and there was nothing to eat,so all 8 of us had to eat out all week . My daughter tried ringing sunshine holidays on numerous occasions but had no luck what so ever. The staff were treat like dogs and forced to hand any tips that they made over to their greedy fat managers. Our room was spotless though and got clean towels at least twice. our room was poolside but not 45 yards away was some sort of tunisian nightclub that was banging hurdy gurdy music out full blast till 4 am appx, just about the same time that the russians were invading the few sunbeds. Finally to top it all on the last morning someone with a key to the rooms thought they would help themselves to some of my valuables and my clothing out of my suitcase to which even though it was reported to the police the hotel washed their hands of the situation and refused to help in anyway at all. Luckily we were going to our usual hotel straight after that or we wouldn,t have been any wiser until we got back to the UK, me personally headed straight for the resteraunt to get some real food after a week of being on karawans starvation diet....still no joke .Believe me after a week at the karawan i really know what the term "SLUMMING IT" means and thank god for the sahara beach at skanes on our second week.......