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Orient Palace Hotel – reviews, photos

4.0 of 5
Boulevard 14 Janvier, Sousse 4051 , Tunisia
Hotel amenities
Orient Palace Hotel
Orient Palace Hotel
Orient Palace Hotel
Orient Palace Hotel
Orient Palace Hotel
Orient Palace Hotel
Ranked #19 of 40 hotels in Sousse
3.5 of 5 stars 101 Reviews
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101 reviews from our community

    Trip type
Traveller rating
    27
    19
    19
    14
    22
Date Rating
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
“orient palace hotel, tunisia”
3 of 5 stars Reviewed 26 December 2011
3
people found this review helpful

Bleak entrance, but very impressive foyer with large atrium, and marble flooring. We rattled around the large hotel, since there were only about 20 guests and around 400 rooms. In fact I found it rather spooky. Large bars had lights off, due to no custom, and we wandered around, looking for some entertainment...but found none. We stumbled across a room with a light on, and some holiday brochures strewn on a table, but they were all in German and out of date.
Good points- very good food, particularly when buffet. Breakfast ok, evening meal good. Staff reasonably friendly, rooms clean. Fair security at entrance.
Bad points- no English TV in rooms, no facilities for kids except indoor pool (which was quite nice). Beach- pretty disgusting, rotting seaweed piled into a huge mountain, couldn't wait to leave it. Hotel just off a main road, with nothing of interest in walking distance. Areas of interest only by local taxi. Locals- fine,rather aggressive haggling needed, but harmless. Latest trick is that the locals pretend that they work at your hotel, to get your trust/ interest and then try to get to get you to go to their friend's shop.
Obviously we were out of season, but there no facilities on site for children. All our entertainment came from our own discovery, outside of the hotel. Overall OK, but definitely NOT a 5 star. I would give it a 3 star overall.

Room Tip: rooms quiet, we overlooked car park. Slept well although beds very hard. Very quiet, could have hear...
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask katie b about Orient Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sousse, Susah, Tunisia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“wonderful time”
5 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

recently returned after a wonderful time,really good friendly staff ,sun beds to die for ..you must go and see,Lehwar very good service in bar Sallon.I had read bad reports but there was very little i could fault a lot to do with the time of year.the only faults .management seem to be hard on the staff who in my opinion work very hard. went all inclusive and treated very well.forth time staying at a moevenpick always something special
Room Tip: pool view the best ,i stayed side sea view

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lovzanos P about Orient Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ankara, Turkey
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Needs a renovation but fair enough for what you pay!!!”
3 of 5 stars Reviewed 9 November 2011 via mobile
1
person found this review helpful

We just returned from Tunisia and stayed in the hotel for four niights full board.

Breakfast was very poor. Even, there were no corn flakes. But the dinner was better than I'd thought.

Service was very slow and almost all of the staff asked for tip for every instance.

The location is good. Very close to Port el Kantaoui and Sousse Centrale (Medina). It costs to go both locations by taxi 5.00TND (almost 2,50€).

I'd recomend you to offer for one third of the price asked by the shop owner while shopping in Tunisia. Never pay what they ask. They drop down the prices immediately.

Hope you have fun...

  • Stayed November 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask atillagene about Orient Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherif Ben Nessira, Directeur général at Orient Palace Hotel, responded to this review
15 November 2011
Dear Sir
Thank y very much for your comment, we try to do the best for the next guest, to improve the service, we need all the guest feeling, we hope we see y again in Tunisia to get more better for the service
Thanks a lot
BEN NESSIRA Chérif
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Belgrade, Serbia
1 review
1 helpful vote 1 helpful vote
“5th visit”
5 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

and still I get what we expected such are clean and spacious rooms, polite staff, excellent taken care garden and beach, 24 hour broadband internet access, open air and indoor swimming pool and filling of safety.
This year animators prepared very nice program, behave professionally not pushy but discrete for people not interested and quite provocative for the others. They made excellent choice of music emitted during the day from the open air swimming pool.
It is not critical, but there is lack of internet access at the open air swimming pool and beach which I hope will be available next year.

Room Tip: left wing standing in the front of main entrance floors 3,4..
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask R V about Orient Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherif Ben Nessira, Directeur général at Orient Palace Hotel, responded to this review
15 November 2011
Dear Guest
Thanks a lot for your visiting our hotel for the 5th visit, for the 6th visit y will be upgrade in suite with sea view for all your staying with fruit basket, please, let me know before.
waiting your answer
Thanks a lot
BEN NESSIRA Chérif
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Doncaster, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“lovely hotel”
5 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

The staff here are very friendly and welcoming we were shown to our room within 5 minutes of arrival. the room was very nice and spacious with a very comfortable bed. Every day the room was cleaned and fresh towels provided. The restaurant provided lots of variety of food and there was always something for everyone. The service was excellent and all staff very polite. There are 2 very nice bars with plenty of choice of drinks both alcoholic and soft. The animation team were friendly and entertaining without being too over the top. At night there is a disco downstairs which plays very good music and the disco itself is big and beautiful. The swimming was very clean every day and the staff friendly and attentive. The beach is close by and although it is not that big it is clean and very nice. I enjoyed my holiday here and would recommend this hotel I think I will come back next summer.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Amz09 about Orient Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherif Ben Nessira, Directeur général at Orient Palace Hotel, responded to this review
15 November 2011
Thanks a lot for your lovely comment, your comment help us for the next guest who is afraid of the LOVEly Tunisia, i think we see y again in our LOVEly Hotel
Thank y very much for your visiting
BEN NESSIRA Chérif
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Additional Information about Orient Palace Hotel

  • Orient Palace
  • Hotel Orient Palace
  • Orient Palace Sousse
Address: Boulevard 14 Janvier, Sousse 4051 , Tunisia
Price range (per night):* INR4,033 - 11,314

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