My husband and i decided to spend the new year's weekend at our favorite city Alexandria, we decided to stay at sheraton montazah, and it was such a good decision, hotel is very nice, the lobby is very old though, needs to be renovated or something. But the room we got in 3rd floor was very clean and cozy with amazing view on the the montazah gardens and the sea. the breakfast restaurant was also very nice and the staff was so friendly.
I think we'll definitely come back for another weekend. :)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 February 2012
I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received.
Your kind comments are very much appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your wonderful comments to the attention of our Management team as well. We do look forward to welcoming you again and always at Your Sheraton Montazah Hotel.
Once again thank you and best regards,
Atef Wilson
General Manager
Sheraton Montazah Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC