We stayed at this hotel in the summer of 2006 and it was a very good experience. But this place went downhill since then. The sheets and towels were not changed and the comforter seemed not to have been cleaned after the last guest. There was no coffee maker in the kitchen, although the kitchen was supposed to be "fully equipped". But the worst of all was the weekend: a group of high school students rented every available room. They partied all night, the stereo was at the maximum volume (heavy metal) and they went up and down the (wood) stairs the entire night. The frond desk person did not care; in fact, to our surprise, the hotel was left unattended during the weekend nights to the extent that, in the morning, few gipsies were walking around the hotel lobby and hallways free, begging the guests. When we complained to the manager, his reply was "we don't care since we can get business anyway, so you can post any review you want". Also, when we check-out, we noticed unexplained charges for mini-bar items we never used. This was by far the worst experience at a hotel outside US.
- Residence Hirscher Brasov
