It's such a shame that this hotel has a prime position because it is completly wasted by sub-standard facilities and the rudest staff I have ever come across. I understand that Bulgarians may have a different 'way' to other cultures but the way my friends and I were spoken to by the receptionist was completly disgusting! I had reserved a corner sea view room that was refurbished (beacuse siome still have the communist chic look). This is not what I got, i didnt even get a sea view. And the staff treated me like dirt when I questioned this. To get the receptionist to look up at the desk I stood there for a few minutes, until finally I said, 'excuse me' (she knew i was there). And the thing that topped it off, was when she threw our passports at us when we left.
Start to finish, terrible. And its not even very cheap now. I have stayed here a few times prior to this occassion, and those times it wasn't great either, but at least it was cheap then. God knows how this place is still going?
