I'm writing this review directly from the room in this dump! We didn't read any reviews before coming here so our only expectations were a quiet stay. First and foremost when I walk through the front doors with my wife and 4 kids, (1 infant) There's loud bass and a line to get into a conference room that looks like a line to get into a rap concert. Men were looking at my wife and checking her out in a disrespectful manner.
First words out of the front desk ladies mouth was, "One of our employees is celebrating his 40th Birthday party, the loud music shouldn't effect your room." We are not shocked that the incredibly loud bass did rattle our room....and it did so until 3am! But that wasn't the end of it..oh no...After they finally stopped blasting music in the conference room, the rap concert moved to the cars in the parking lot.
We called and complained which did no good, around 4am people drunkenly yelled in the halls going to their rooms, waking my baby and kids. This morning when we woke up we wanted to cancel our second day and complained about the noise and they assured us that was a freak occurrence and they were terribly sorry and she will talk to her manager about giving us back half of our money, we accepted and left for the day.
Tonight when we arrived back at the hotel the parking lot was full to the brim, and again there was a line to get into the conference room yet again. We immediately go to the front desk like what now!? They tell us it's a wedding and it's over at 10pm. Well here I sit typing this review and it's 11pm and the music is blasting. We called and complained as did our neighbors because there are a group of unattended kids running up and down the halls screaming.
You'd say it cant get worse right? wrong, our beds are hard as a rock, the bathrooms are dirty and the rooms stink, we will never return here. I will never recommend this place to another and when I see the manager in the morning I'm asking for a total refund
Room Tip: Stay elsewhere
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC