My family stayed at Villa Fortuna in July 2011 for 3 nights. We had been touring Croatia and made the trip to see Mostar. We were very glad we did as it became one of the two best things we did on our trip. Nela, who is the owner and proprieter of the Villa Fortuna, was extremely helpful to me while I was planning the trip. Months before we even departed California for our trip she was already offering the services of the Fortuna tour agency. We had them pick us up from our hotel in the Dubrovnik area and drive us to Mostar. The transportation for our family of three from Dubrovnik to Mostar was extremely affordable, comfortable and convenient. We did rent a car for part of our trip in Croatia, but for the time when we did not have a car, it was actually a huge relief to let someone else do the driving. When we first got to Mostar I was somewhat leery of how it was going to be, because none of the beauty of it can be seen from the road. Travelers should know that Mostar still shows many many signs of the recent war, with mortar shell markings in the road and many buildings that are still missing roofs or have sidings riddled with bullet holes. An inexperienced traveler (which I was before this trip) would be a little surprised at the entrance to this hotel, because the surrounding neighborhood has some graffiti and signs of the old war. HOWEVER, I would highly recommend this hotel, not just for how it is inside, but also indeed for the location. (More on that later.) Inside the Villa there is a lovely and well manicured yard where we spent a lot of time sitting outside and snacking in the afternoons when were where back from exploring the town. We had two rooms on the same floor. (Pretty sure there are three floors, but not positive about this as it's been 6 months since we were there.) Our main room, the family apartment, had a large nice sitting room with a balcony. This is not an area with lovely architectual views. But the surrounding mountains that form sort of a valley (which Mostar is in) are enchanting. We had air conditioning in all of our rooms, and that was an unexpected bonus as I was not expecting Villa Fortuna to have it. We had a good sized kitchen and refridgerator and there is a very nice, small market right around the corner where you can walk and get your groceries. The sitting area was good sized also and had many books in several languages, couches and a TV (which we did not use). Our daughter had a smaller room to herself, which she was very happy to have. It had it's own balcony and a better view, I believe her view was over-looking the back yard. Breakfast was served downstairs every morning, at a time arranged with Nela before hand. Breakfast in Croatia and Bosnia-Herzegovina usually consisted of a variety of cold cut meats, fruits and juices, yogurt and coffee. Nela, the owner, is very fluent not only in English, but also in the history of Bosnia-Herzegovina and the entire region of the former Yugoslavia. Now, about the location. The purpose for anyone to venture into this area is to see Mostar. We spent several days there and were able to see everything I wanted to see on foot. (I had read extensively about this area before the trip.) This is not an area where a traveler would be able to find large, luxury hotels (thank goodness!). Most of the buildings are rather square and outwardly un-embellished. It seemed to me that the Villa Fortuna was as close to true comfort as one could possibly find in a region such as this one. We were in Croatia and Bosnia-Herzegovina for 15 days, and our days at the Villa Fortuna were one of the two best things we did when we were there. There is a lot culture to experience in Mostar. Villa Fortuna is about 5-7 minute walk from the old bridge; a fantastic place to spend hours wandering. Across the bridge, about 15 minutes past the other side, one can reach the Turkish houses (where they offer tours) and mosques, actually pretty grave yards, outdoor markets and even a farmers market for produce, etc. There are also a few coffee houses where one can sit and watch the world go by. We're big swimmers and my husband swam in the river under the bridge. We did not see many people swimming and for that reason (and I was intimidated by the rush of the water) I did not swim. But my husband swam across the river and joined with some men who were jumping off a platform. (And yes, he's still here with me! :-) When our trip was over, Nela arranged for one of the Fortuna Tours drivers to take us back to the Dubrovnik area so we could fly back to the USA a day or two later. It was sad to leave Mostar, and I will remember it always, and Nela and the Villa Fortuna.

I stayed here on business in July - the hotel is terrific. Staying overnight in Mostar allows you to sample the place after the daytrippers have gone back to Dubrovnik!

The standard of the room and the level of service for a 3-star B&B was incredible. I loved the outside courtyard at the back away from the hustle and bustle of the street outside.

Nella and her colleagues were amazingly helpful in planning a tour guide for the city and providing me with maps and ideas of things to do in my free time. They actually run Fortuna Tours, the leading tour company in Mostar, whose guides you see all over the city, so you're in safe hands there.

I would love to go back and stay there again, I wouldn't hesitate make it my hotel of choice in the Herzegovina region!

We spent two nights here at the beginning of September, as part of a trip around the former Yugoslavia. We made the reservation via email and received an immediate response from Nela, who runs the place.

We arrived from Sarajevo by bus and walked from the bus station to Villa Fortuna - it is about a 15 minute walk. Our room was on the top floor and had a balcony overlooking the beautiful gardens (room 8). The room was basic, but very nice and quiet. It included a/c, wifi & cable TV, not bad for €50 a night including breakfast!

The villa is located less than 1km from the old town of Mostar and the famous bridge, a perfect location. The staff were encountered were incredibly friendly, knowledgeable and multi-lingual (Nela speaks English & Italian). Villa Fortuna is also the head office of Fortuna Travel Agency, so they are able to assist you with tours & further travel.

Positives:

• location
• value for money
• very clean
• comfortable
• very good staff
• excellent breakfast

Negatives:

• no ability to pay by credit card
• no lift
• no tea/coffee making facilities in the room

The positives far outweigh the negatives and they are only minor things, which do not spoil your stay.

Mostar is a beautiful place to visit and we had a really great time. We enjoyed Villa Fortuna and highly recommend it, Nela is an excellent host. Overall I would say you get fantastic value for money and we will definitely stay again should we go back to Mostar.

Nina and Nella were great! Nella the owner, help us a lot the next day we need it to do some phone calls to continue our trip and she was very helpful in doing the calls for us in her native language, the breakfast is great more that you could expect and the hotel is very nice and well decorated. We will definitively recommend this Hotel 100%
The only little problem was the Wi-fi sometimes work sometimes did not but she is aware of it and I guess is the Internet company no their fault at all