A superb boutique hotel in stunningly beautiful Old Town Kotor. However, if you actually intend to sleep on a weekend night, you should probably stay someplace else. I stayed for two nights recently during a business visit to Kotor. The hotel is a beautiful, restored family 'palace' several hundred years old. Furnishings are new, bathrooms and fixtures are excellent, staff are professional, pleasant, and helpful, and the surrounding marble walkways and 'streets' are terrific to walk around - no cars. Take note that you must walk about 200 meters to the entrance of the old town for taxis - which may pose a problem for those with a lot of luggage. My first night was without problems - very quiet and restful. Breakfasts served are minimal, but OK. During the afternoon prior to my second night the front desk told me that I should come down to the bar and listen to a local musician play at about 10 p.m. This was a Friday night. I should have sensed a problem! When I returned to the hotel at around 10:30 p.m. he was already playing and the volume was simply deafening at the front desk - adjacent to the bar but separated by a wall. The girl at the front desk looked at me apologetically and answered the question she knew I was about to ask - 'He should be done by midnight'. When I got up to my room the volume was slightly less than downstairs, but still loud enough to cause a glass of water to shake. I called down to the desk and told them this was ridiculous but they could not hear me over the noise. I asked her to contact the manager to get then to honor their commitment to their hotel guests and not just those in the bar, but the manager had already gone home and, when reached on the phone he said there was nothing he could do. Midnight came and went but the music continued. I called down two more times but nothing could be done as 'people in the bar wanted to hear more' - so much for caring about hotel guests. It stopped sometime around 1 a.m. I had to be up and gone by 6 a.m. for a flight. The front desk girl was very apologetic and I believed she had tried to assist, but management would not. I demanded to not be charged for the second night and she agreed - saying she hoped I would return. This could be such a great find if not for this conflict of issues! Ratings below vary between excellent for front desk to non-existent from management.
