I booked this hotel for 4 nights because of reviews on Trip Advisor and Booking.com. "French luxury class, tasteful luxurious furnishings"... who's padding this reviews? Strictly 2 star panzion with standard furnishings and substandard linens. Our commode starting leaking the 2nd stay and would not completely flush....never repaired. Had to request clean towels. No internet in the room as described...1 computer in their dining room/front desk. The landlady/owner turned hallway lights off before we ever got to our roomon 2nd floor. And it seems, the owners are the only two people in Novi Sad who can't speak English. Per credit card, they overcharged me approx. $90.00. Working on that problem now.