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Grand Hotel – reviews, photos

4.0 of 5
13 Svobody Prospect, Lviv 252001, Ukraine
Hotel amenities
Grand Hotel
Ranked #18 of 33 hotels in Lviv
3.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    6
    22
    13
    6
    5
Date Rating
Perth, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Grand for Ukraine”
2 of 5 stars Reviewed 30 September 2011

When we first arrived at this hotel, we wondered how we were going to stay there for the next week. We don't speak Ukrainian so the language barrier with staff was the first problem. The only person that spoke English was the woman who checked us in. The decor was very old, the room wasn't as big as it looked in the photos and it had a very drab feeling to it. As the days went by it grew on us and we got to like it. As others say, it is a good hotel for Ukraine standards but it will be a shock to the system coming from anywhere else.

If you don't speak Ukrainian, organise a transfer with the hotel before you get there. Getting through customs to see a big sign with our name on it was such a releif and I don't know how we would have got anywhere without having organised that.

Also have some small demoniations of Ukrainian money on you as if you don't tip the bell boy, you will get very dirty looks.

The breakfast buffet left a lot to be desired; stale bread and a very small selection.

The restaurant for lunch or dinner was a different story; very good food that we thoroughly enjoyed at a suprisingly good price; my husband had 2 beers and a rabbit dish for $8 AUS.

Unfortunately I forgot to take photos inside the hotel.

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  • Stayed July 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kniclair about Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Good hotel... for Ukrainian standards”
3 of 5 stars Reviewed 30 August 2011
1
person found this review helpful

Grand hotel with a grand location. For Ukrainian standards a very good hotel with nice rooms, but compared to hotels in Western Europe an average hotel at best.

The service (reception, bar, door man and at breakfast) was not very serviceminded. Slow service and a look as they just didn't care much.

The room was very good, clean and spacious, with a comfortable bed and nice bathroom. No safe in the room and slow WiFi. The breakfast was okay, but nothing special. However, eating outside on the patio in the sun was really nice.

If you want a hotel with a good location, this is the hotel for you, but I'm sure you can find better and cheaper hotels in Lviv, since the price was way too high for Lviv standards. I will not stay here again, but look for other options.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mellowtrax about Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good, but personnel makes a lot of mistakes...”
4 of 5 stars Reviewed 15 August 2011
1
person found this review helpful

Grand Hotel Lviv

First impression is that the hotel have good location (city center), an appropriate decor, all necessary facilities and large rooms. Staff is well trained, pleasant and responsive. Breakfast is good as well as a restaurant foods.
 Now I'd like to report about few minor issues, I am faced with: 

A fitness leisure is out of the main hotel building and at least about a mile ago. 

Second problem was at the day, when I came down to my room and found that an extra bed was dressed up for an extra guest.
 I was not informed about roommate! Of cause that was made by mistake, but what a silly surprise.

Finally, when I've placed an order for takeaway breakfast due to earlier check-out, ta-dam... There was no lunchbox at the reception, they forgot about my request.

Definitely, for the hotel management that's a lot of things to work on.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Location cannot be beat”
3 of 5 stars Reviewed 4 August 2011

We stayed in a standard room which had a very nice and modern bathroom, comfortable bed and a great buffet breakfast on the sidewalk patio. Hotel lobby and stairwell are beautiful, the "standard" room is plain but sufficient.

We asked for an iron the first morning at reception, the maid handed it to us as we got off the elevator on the third floor. The service is excellent.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask EuroFan06 about Grand Hotel
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Edmonton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice hotel, but a little overpriced”
3 of 5 stars Reviewed 19 July 2011
1
person found this review helpful

The Grand Hotel provided us with a comfortable stay when we were there. We found the bed comfy, the A/C appreciated, the bathroom good, and the breakfast delicious (the yogurt/cereal bar was great, as was the selection of sweet breads). The room also had a mini-fridge which was quite the luxury in Ukraine and we enjoyed it. That being said, we found the hotel a little expensive and not necessarily worth the price. We ate in the restaurant one night and found the food to be the same quality as most other restaurants in L'viv, but at a much higher price ($50 CDN where similar meals at other places were $20 CDN). All in all, a fine place to stay if you don't mind paying for the name and little else.

  • Stayed May 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MurFur163 about Grand Hotel
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Additional Information about Grand Hotel

  • Lviv Grand Hotel
Address: 13 Svobody Prospect, Lviv 252001, Ukraine
Price range (per night):* INR5,796 - 23,462

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