While I was on a business trip I spent two nights in this hotel with my husband. The view from the hotel is awesome, and as long as that is what you are looking for, you found the right place. From the ourtside and in the lobby the hotel looks very nice. Breakfast is excellent, with huge buffet but also stations with omlettes prepared to order. Surprisingly they also served pancakes and waffles.
Those are the good sides, however there is many bad sides to the hotel. Rooms are designed in a mediterranean modern style, with glass wall separating bathroom from bedroom part. When we walked into our room the bottom of wall was full of mold growing, and a rug was tossed over it to hide it. We asked for a new room, we were offered two. both of them had some mold but was somewhat better.
Service is not even at a two star level. Waiters could not get orders for coffee or lunch accurate,did not know proper ways of pooring wine, dinner was below average.
Each room has a little porch big enough for two lounging chairs. On those wheels, armrests were missing. Parts of wired fence, of the porch were missing. During our stay maintenance work was being done on the hotel. While we were resting on the porch workers were walking through the porch like it is a public area.
The hotel is filled with humidity, some common spaces smell of it (like for example childrens room). So I would nit take my child there under no circumstances.
All in all for the price we paid (an extremly good bargain due to low season) breakfast and the view was worth it. However I would not reccomend it to anyone at the normal price especially people with kids, allergies!
- Rixos Hotel Dubrovnik
