We stayed here for week as part of an organised group. The hotel is definitely more than a 3* all told but fell down badly on a couple of points. I'll deal with the good stuff first. We had a beautiful room overlooking the water where we could see the cruise ships coming in and out to Dubrovnik. Our room was comfortable, very clean, comfortable bed, well fitted bathroom and plenty of storage space.

There is a minibar in the room which is handy for storing water, milk, etc. There is no safe in the room but you can obtain a key for small safe down behind the reception. The TV had a couple of Sky channels which we looked at for the short periods we were in the room.

The first couple of days were quite warm, low 20's but then it became very cool, particularly at night. We found the bedroom to be freezing cold despite trying to use the aircon which seemed to be not working at all. The reception rooms downstairs, i.e. the dining room and the bar/lounge were also very cold in the evening time and the heating did not appear to have been put on.

The food was of a very high standard. They served a buffet for breakfast and evening meal and there was plenty of choice for everyone. You just could not be disappointed with the food. Buffets were usually repetive.

As a previous reviewer said you could not get water with your meal without having to pay for a bottle. This, I felt, was a bit mean considering water in Croatia is safe to drink. There was no tea or coffee served after the evening meal so it meant going up to the bar to order same and depending on who was serving you would get a half-filled, or fully filled cup of either cold or warm coffee. The drink measures were a bit on the small side also and some people were complaining about this.

This hotel seems to be doing very well for itself from groups like ours who were there for a week but if they start cutting corners people will wise up and they will loose the business. Its in a good position surrounded by at least 3 other hotels in the same group. We visited the President hotel just up the road and found it to be very nice but a bit more up-market than the Tirena. You can get a frequent bus into the Old Town with tickets obtained at the kiosk in the hotel. It took about 10 minutes to get into the town.

All in all, it wasn't bad but it wasn't great either but I think the good points outweighed the bad points. The issue of the heating was unacceptable and we go no response from staff when mentioned at reception on checking out.

Just back from a week in Tirena Hotel (with Travel Department). This is an excellent 3* star hotel, very clean with excellent food (although the breakfast does get repetitive by the end of the week). The staff are also very helpful. This hotel is in a really lovely location in Babin Kuk which is well serviced by local buses (for those who don't like hills you can get to the bus stop by walking through the park). It is cheaper to buy your bus tickets in the gift shop in the hotel rather than paying on the bus. The Travel Department included some great trips which really made the holiday, also the tour guide, Suzana, was very efficient and informative. I would highly recommend both using the Travel Dept (this was our first time holidaying this way) and this Hotel. The only negative about this hotel is the choice and quality of the beer and wine. There is only one draught beer which is not good quality and the wines are very overpriced. We were on a half board basis but all drinks with our meals were charged extra. The drinking water in Dubrovnik is of a very good standard, however, this wasn't even available at mealtime so you had to purchase bottled water at 21kunas per btl (3 Euro). Overall a very enjoyable holiday.

Croatia is one of the hardest holidays to plan so I took a lot of time researching where to stay and I was not disappointed with Tirena. On relfection I am pleased I didn't stay in the Old Town due to the number of Tourists.

We last visited the hotels on the Lapad Peninsula 22 years ago. The Tirena Hotel was still recognisable although now has a shopping arcade within its precinct. Accommodation standard is first class. The bus service to the Old City is as convenient as ever - every 10 minutes with tickets available in advance from the hotel kiosk. More trees have grown since our last visit. A signpost to the local beach from the hotel would be useful.