I read good views on this place so decided to book - bad idea! We told Nives of our exact arrival time, around 9pm and so we expected her to at least be at the building. Instead there was a note on the door with some mobile number and as we're from overseas we couldn't call her so waited for a bit, hoping she'd show up. She obviously wasn't going to and luckily a stranger asked why we were standing outside and called her for us. She then showed up, not really apologizing at all. The next problem was the shower and sink in the bathroom. The taps leaked constantly to the point the entire floor was soaked which was gross and dangerous. Then when we tried to take showers the hot tap just wouldn't turn off at all. I called her on the mobile in the hallway and she said she'd sort it out in the morning. Well, we went out for most of the day and it still wasn't fixed so I called again and she seemed like it was a chore and said "there's a way to turn it off" indicating that other people have also had problems and she just hasn't bothered fixing it!
Then the light bulb went out on the 2nd day in the bathroom and she said her son would come over soon - again, I had to call 3 times over 2 days and finally she showed up. The furniture was old, dirty and gross. She wasn't helpful and was clearly aware of specific issues she just never bothered fixing since she knows people just stay for a while then it will be the next guest's problem. The ONLY good thing about this place is the great location in the old town. Don't stay here - you might as well stay in a scummy hostel if you want poor quality. I wasn't at all impressed with the standards or Nives herself.
- Nives Racics Apartments Dubrovnik
