Great Place/value/easy access and superior service

Stayed 3 nights and this time we were on the third floor where the view was even better than from the 2nd floor. The room was in excellent condition and service was very good.

We spent one night at Crooked River Lodge on our way further North. The lodge is very clean and the room was great (King Suite). It is within walking distance to town which we liked. The bed was extremely comfortable. The breakfast is the typical toast, bagels, etc found at many chain hotels but does the job. There are balconies to every room that overlook a wetland area & the Crooked River which is very pleasant; our suggestion would be smaller chairs for the balconies as the Adirondack chairs are too large for the size of the balcony & it's hard to maneuver around. Also, the nails in the balconies need to be pounded back in; we watched where we walked so we wouldn't hurt our feet. The other option would be to leave a hammer in each room :) We would stay here again.

As a business owner myself for over 20 year, and in the customer service industry for 20+ years, we were mortified at the unprofessionalism and unexperienced customer service skills that the owner and her son possess, in which is none at all. She does not know how to approach problems and her son who seems to be in his 20's, seemingly yells at customers instead of approaching and defusing situations. Witnessing this behavior made it awkward and uncomfortable and we will never stay here again. We are in a business that "word of mouth" for their business would have been to their advantage. People are always asking me "where to stay" in this area.... Little to they know, that the word will now be out to "NEVER STAY HERE!!! OWNERS ARE RUDE!!!" ...be warned and look elsewhere to stay!