I stayed here twice during a recent trip to Ukraine. The hotel's rooms and furnishings were all new and clean, rooms were cool and quiet and the staff could not have been more helpful and accomodating. The location is great--just 4 blocks from Shevchenko Park. The hotel went far beyond the service I usually receive, both in providing a free upgrade, but also in informing me how to book my rooms online and receive the best price.

I highly recommend Aurora Hotel and really don't have any criticism to offer.

Aurora Hotel has the last 6 months become my second home with around 25 nights and more to come. Of course there is a reason why one choose to come back to the same hotel. Aurora is in my opinion the best Hotel in the city of Kharkiv. The service is absolutely exellent, the rooms are big and nice, the fitness room has what I need, location is good and close to the center of the city. The Hotel restaurant is good offering both ukrainian specialities and international dishes. The staff now recognise me the second I enter the door welcomming me by name.
I can only recommend this hotel.

Outstanding hotel with friendly and professional staff in recpetion desk, restorant, bar-terrace ... EVERYBODY.
Positevely surprised that there is so professional hotels in this area!!!
Will repeat if I will come back to Kharko for business!!!!
All perfect, rooms spacious and complete! Quality restaurant staff = 10! Quality meals + presentation in bar and restaurant = 10!

I previously reviewed this hotel about 18 months ago (under my old, login-now-forgotten tripadvisor i.d.) and thought I would re-review it after 8 stays there.

It remans the best hotel in Kharkiv by quite a margin, however the negatives remain largely unaltered, too.

Rooms are oddly decorated, but the limited amenities function well enough and the free internet is slow but fairly reliable. Bathrooms are modern and the water supply good, although shower temperatures are inclined to vary wildly during ones ablutions!

Staff remain professional and most reception crew speak acceptable English. Do not expect sincere smiles or even basic greetings, farewells, however. This is Ukraine, as such niceties are not dispensed freely.

The brasserie bar is comfortable and food pleasant, however the TVs are far too loud and seemingly installed solely to keep the staff entertained. The bar is also incredibly smoky, but this is all to true of everywhere in Kharkiv.

With the Euro 2010 soccer championships coming, other hotels are opening and Aurora will need to try harder is it is to keep my custom. Nevertheless, currently it is my (and your) best option. And on that basis, I recommend it to you. For now.