The look of hotel was pretty ok and that is the only nice thing I can say about this place. After we have arrived there was no water in the hotel. When I _kindly_ complained about this, the water was not turned on. Instead, a lady at the reception shouted at me and told me that she will not turn the water on just because of wish. That was the most unpleasant stay I had in the Ukraine. Let's just say that the staff of the Lermontovskiy Hotel has got to learn a lot about interpersonal relations and customer service.
