Without doubt the rooms are exceptionally well decorated, and the quality of interior design was superb. However, great decor isn't enough to have a great hotel.

We stayed for four nights, in two of the master suites (Dona Leonor and Don Pedro), and we loved our rooms. However, the service was patchy at best, and there is much that could be done to improve the client experience.

What was missing -
- a do not disturb sign
- a mini bar
- some way of making coffee or tea in the room
- a bar that was open past nine pm if no mini bar in the room
- some assistance in explaining the hotel amenities (there was nothing in the room, and we found the pool by accident)
- proper wifi - it was very sporadic and weak, and for $300 they could easily by a router booster

and what was inconsistent/poor service
- we had turn down two nights out of four, no idea why? we were out every night for dinner
- the maids sometimes replenished the supplies, and sometimes not, so we had no shampoo one day
- our bathroom was not properly cleaned when we arrived (there were several blonde hairs in the bath)
- the fixed showerhead did not work, as had not been maintained, and therefore you had to rely on holding the loose showerhead

We decided not to eat in the restaurant as there was rarely many customers, and the prices felt high relative to what was on offer a few steps out of the front door.

Also the rooms are not all great. many of the rooms have their only window into the internal courtyard, which passersby can look into. The Dona Leonor suite has two windows into a neighbouring wall, and a set of glass doors out on to the managers accommodation patio (with the kitty litter). The rooms to the front of the building are best, as most have small juliet balconies.

All in all a lovely building, beautifully decorated, but i left with the impression that the hotel was run by an interior decorator not a hotelier. This could be a wonderful hotel, but the service needs to be an order of magnitude better (particularly given the price tag of $350+ per night)