We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Casa de Las Fuentes – reviews, photos

Av. el Desengano | 8a av. norte casa No. 26, Antigua 03001, Guatemala
Hotel amenities
No photo provided
Ranked #32 of 68 hotels in Antigua
4.0 of 5 stars 14 Reviews
Which Antigua hotels are on sale?
See hotels
Write a Review

14 reviews from our community

    Trip type
Traveller rating
    8
    2
    4
    0
    0
Date Rating
US
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Decent hotel, but WARNING about exchange rates”
3 of 5 stars Reviewed 9 May 2011
3
people found this review helpful

I stayed here recently and the property was clean and pleasant. Rooms were ample and maintained very well. Door lock on my room wiggled and didn't feel very secure, but the property is gated at night.

My main complaint was the advertised rate were listed in US dollars. So I called, left my credit card and reserved a room. When I arrived, they said they had already charged my credit card earlier in the week, but instead of charging me in US dollars, they charged me in Guatemalan Quetzales (no big surprise here), but the exchange rate was very high and above the market exchange rate. Ended up costing me well over their listed rate once you converted back to US dollars on my credit card statement. To me it's unethical to advertise in US dollars and use your own exchange rate. What's to stop them from charging 10%, 20%, 30% over market rate with their so-called house exchange rate? If you're not careful or ask up front, you could end up paying a lot more than expected by using their house exchange rate instead of the market rate. Once I arrived I asked them to refund my credit card and I would pay the listed rate in cash, but they said they had already charged it and they couldn't process refunds (which didn't sound right to me).

Also, they charged me nearly $8 because they said the towel I used in the shower floor was too dirty. This was a big surprise to me when I was checking out, so another recommendation - inspect your towels and reject any that are dirty or stained or else you may be forced to pay for them.

My recommendation, pay in US dollars in person and don't leave credit cards. I went during a busy week, Easter, so I had to secure my room. But any other time and I would not leave a credit card in advance.

  • Stayed April 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask JazzmanUS about Hotel Casa de Las Fuentes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
1 review
1 helpful vote 1 helpful vote
“PLEASED”
5 of 5 stars Reviewed 3 May 2011
1
person found this review helpful

During my stay at the hotel, service, cleanliness, tranquility, food and staff could find there was fabulous. A place to come back anytime. Recommended to spend a great trip. I think it's because the administration is focused by a local family and have kept the good hosts that are in Guatemala.

  • Stayed April 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask karlbarreda about Hotel Casa de Las Fuentes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, ON
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellen staff, great rooms, and excellent value”
5 of 5 stars Reviewed 25 February 2011
1
person found this review helpful

My wife and I had the opportunity to spend 2 weeks here and the staff made us feel welcome and were truly pleased to have us as guests. Every wish was handled in a considerate way and we felt at home. The hotel has a beautiful courtyard and breakfast area along with large rooms.

The Hotel is a short walk to the centre of Antigua and to the market but just far enough away from the centre to be quiet at night. We will be sure to look them up again when we return to beautiful Guatemala

  • Stayed February 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask riverdevil about Hotel Casa de Las Fuentes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Fantastic - highest recommendation.”
5 of 5 stars Reviewed 21 February 2011

Stayed one week while on a mission trip. The service, cleanliness, food, location - all absolutely fantastic. If and when I return to Antigua, this is the place I want to stay. Highest recommendation to the staff and hotel!

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GuatemalaBob about Hotel Casa de Las Fuentes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“A Lovely Family-Run Hotel on the Outskirts of Antigua”
4 of 5 stars Reviewed 16 January 2011

Casa de las Fuentes is a lovely property located across from the Parque San Sebastien. I like the fact that it is within walking distance of all the sites, but slightly outside the lively town center, which can be crowded and boisterous. It is a comfortable escape, with clean rooms, reliable hot water, and helpful staff.

  • Stayed January 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by PHDSW for Antigua
Ask PHDSW about Hotel Casa de Las Fuentes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Casa de Las Fuentes also viewed

Hotel Casa Antigua
4.5 of 5 stars 126 Reviews
Antigua, Western Highlands
CHECK RATES! ABS:HotelCheckRates-d1572778?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel EuroMaya
4.5 of 5 stars 27 Reviews
Antigua, Western Highlands
CHECK RATES! ABS:HotelCheckRates-d1867788?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel la Catedral
5 of 5 stars 30 Reviews
Antigua, Western Highlands
CHECK RATES! ABS:HotelCheckRates-d1926033?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 68 hotels in Antigua, ranked by popularity »

Been to Hotel Casa de Las Fuentes? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Casa de Las Fuentes

Av. el Desengano | 8a av. norte casa No. 26, Antigua 03001, Guatemala
Price range (per night):* INR1,960 - 2,632

Owners: What's your side of the story?

If you own or manage Hotel Casa de Las Fuentes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing