This is a small hotel. We liked it when we got there but when we saw the room it wasn’t what we expected. When we asked if we could change it, they just say no. We were there in high season so; we couldn’t find something else in another hotel so we decide to stayed there. We wait a little bit till they clean our room but it has no towels, so we called 2 times to front desk asking for those. 15 minutes later finally towels. Next day we are at the Volcano, when we came back at night they didn’t make the room but they took the towels we had. So, I had to call 3 times again asking for towels, 30 minutes later my boyfriend decide to go to front desk to see what was happening and he found the front desk guy watching TV with the guard, so that’s what the reason why they never took the towels to the room. We also wanted to ask for room service, but the restaurant close early so, if you are hungry, you will have to go somewhere else.

If you need a hair dryer, they don’t have. There’s no safe box. We think that room was too expensive for what they offer. $80 per night it wasn’t a good deal.