This charming hotel has a real home feel with open fires and cozy beds out of a storybook tale. A lovely garden and breath taking views of the volcanos from the terrace. Hotel is in a nice quiet part of town within distance of everything closed to the museum, Church and ruins of San Francisco.The staff and service were great during our stay. I was stranded in Antigua with my daughters after a tour operator never showed. I tried a couple of different posadas near by but all did not open the door even though it was pouring and we were soaked. Casa Encantada not only open their doors but also helped us get transportation that was realiable. It's a luxury hotel so not really suited for small children.

Beautiful guest house, lovely staff. Fabulous value and a great breakfast. Quiet and safe area only a couple of minutes walk from the main square. Definitely stay here again if I came to Antigua

I can't say enough about this beautiful property. The authentic decor and ambience was very much appreciated! Right when you enter the property, you are greeted by a lovely pool and fountain nestled in a garden. So quaint and romantic! I wouldn't want to stay anywhere else. Also, stayed in the suite and it was beautiful!

The breakfast included with the stay is so delicious, overlooking the scenic views of the surrounding volcanoes while sipping coffee is an unforgettable experience.

This was my first time to Guatemala and I stayed three nights at the hotel.

I arrived after 10pm and the staff were ready to greet me. 2 bottles of water were ready in my room - and they were free!

The room was very tidy and delightfully decorated. The bed was extremely comfortable and big! My room was on the ground floor with the windows on the street but there were wooden shutters to keep the light out.

The hotel is located on a quiet street, right next to the Xamora Language school - which I attended for a few days to learn Spanish. Centre of Antigua is literally 3 minutes walk away.

Breakfast is served on an open top floor with views of surrounding Volcanoes. Absolutely stunning indeed! The breakfast was good too, there pancakes were great!

The hotel is very safe and has large wooden gates with a peep hole. The gate is always locked but staff are always present to let you in and out 24/7. The staff were very helpful,even when I needed some clothers drying from a monsoon storm or a taxi needed to head off into the unknown.

The safe in my room was not working but they fixed it with half an hour. I had no problems with the safe after that.

I recommend this hotel. It is cheap for the luxurious feel it provides. It is not a very large hotel, like the Casa Santo Domingo, but it is really great value for money.

Only downside, but this is common with all the hotels I went to Guatemala, save the Casa Santo Domingo, is that you have to be in the recpetion area for WiFi to work properly.

Go to this hotel!