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Porta Hotel Antigua – reviews, photos

4.0 of 5
8a Calle Poniente No 1, Antigua, Guatemala
Hotel amenities
Porta Hotel Antigua
Ranked #17 of 68 hotels in Antigua
4.5 of 5 stars 123 Reviews
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123 reviews from our community

    Trip type
Traveller rating
    70
    40
    10
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    3
Date Rating
NRR
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Very nice, but small beds”
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

Overall, this is a beautiful hotel, with good rooms, bathrooms and facilities; the staff is very friendly and helpful. However, the beds are too small and I slept poorly. We stayed 2 nights over new year in the annex (lovely and quiet) with our 2 children. The beds in the room were full size, my husband and I ended up sleeping with one of the kids, we couldn't be comfortable together. We are smaller/shorter than average. I am 5'5, yet my feet still hung slightly from the edge of the bed. The location is also very good.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nathalieroberts about Porta Hotel Antigua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortaGuatemala, Manager at Porta Hotel Antigua, responded to this review
13 January 2012
Hello Nathalieroberts,

I appreciate your review and although all our beds are standard size Double Beds, it is very beneficial for us this comment. Can you let me know in what room or area of the hotel you stayed so I can make a note for the future investments of beds. My email is ajtoledo@portahotels.com and my name is Ana Judith,

thank you.
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Monterey, Ca
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Good place to stay”
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

We enjoyed staying at this hotel. Spent 2 days at Xmas time in Dec 2011. Very comfortable. Extremely nice, friendly, curteous, helpful staff. Free wi-fi in lobby. 10 minute walk to main Central park and restaurants. Which is nice, because it is quiet at the hotel, but close enough to the town. Cute little Guatemalan town. Rooms are clean, and basic, but have what you need. I would say 4 star quality is accurate. Would definitely recommend this place, and stay again if I'm visiting Antigua again.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mogo12 about Porta Hotel Antigua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Park, Georgia
Top Contributor
135 reviews 135 reviews
Reviews in 62 cities Reviews in 62 cities
394 helpful votes 394 helpful votes
“Delightful!”
4 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

Antigua is one of the continent’s most special destinations, and one of the things that makes Antigua special is its scale--no building is much taller than two stories high, and the streetscape has such an appealing consistency. Small is beautiful here, but small makes it tough to house a sizable hotel in the historic center.

The Porta Hotel Antigua, then, has done the impossible, by putting a property of over 100 rooms, noteworthy meeting facilities, a lovely central pool area, and lush gardens behind historic row houses, within old courtyards, and spanning across several blocks (there is even a tunnel between wings). The central plaza and landmark cathedral are just four blocks away, and yet this hotel complex has wrapped itself around the existing grid and honored the history of this magnificent old capital.

The combination of a large, expansive hotel with considerable facilities, together with historic sensitivity, gracious surroundings and a central location makes The Hotel Antigua (Porta is the most recent hotel manager--this hotel has been here in one form or another for decades) a delightful choice in Antigua. The Porta is a great pick for travelers who need everything a big hotel has to offer, but with the local feel of an authentic landmark.

The lobby, open air restaurant, and terraced bar all gravitate toward the pool area--the deck and surrounding gardens lend an air of a resort. Banana trees, bougainvillea, birds of paradise, and bunches of palms landscape the center of the hotel, and many rooms overlook this space.

My standard room was in one of the single story buildings that overlooked the pool and the back of the poolside grill--a corner of glass brought light into the otherwise darkish room. While the furnishings were a bit dated--big TV in an armoire, standard hotel furniture--the hardwood floor, fireplace, and high ceilings were charming and evocative. (There appears to be no central heat or A/C--if things get cold, the fireplace is for more than show.) Beds were standard in their coverings and mattresses are the usual firmness characteristic of this region--photos of the upgraded room in a different wing show upscale bedding. Not quite sure where the street noise came from, but the rumble of nearby trucks was apparent late at night--almost thought it was airplanes at first, but there is no airport nearby. Bring earplugs.

The staff is very, very nice, and works hard to provide good service. I had two challenges, and the hotel handled them very well. And the cookies I received after check-in were a nice touch.

The pool is large and inviting (Antigua has really pretty weather year-round, BTW), and the fitness center is surprisingly extensive. And the hotel seems very proud of its spa. The deluxe room wing, across the street and through a tunnel, has another pool--this one nearly an infinity, black-bottomed lap pool. It was very quiet during my stay--I never saw anyone swimming in it, or sunbathing beside it.

Antigua is a special place, and Hotel Porta Antigua is a special hotel that frames its location delightfully well. From views of Volcan del Agua to the south and the ruins of San Jose to the west, to a great sensitivity to what makes Antigua unique--this is a fine choice for travelers seeking a full-service hotel in the heart of Guatemala’s historical capital.

Room Tip: Deluxe rooms occupy a different building, and have upgraded bedding and fireplaces.
See more room tips
  • Stayed November 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 7 more reviews by TravelBeard for Antigua
Ask TravelBeard about Porta Hotel Antigua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortaGuatemala, General Manager at Porta Hotel Antigua, responded to this review
13 January 2012
Dear TravelBeard,

I and the whole team at Porta Antigua really enjoyed the review this review. The details of the review is excellent and we appreciate it very much. If it is possible at your earliest convenience could you please write me an email at adk@portahotels.com so I can communicate with you with regards to your opinion as to how we can better our services or accommodation in order to achieve or exceed your expectations on those areas where you feel we need to improve.
My name is Andreas, feel free to contact me at any time.

thank you very much
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Guatemala City, Guatemala
Top Contributor
60 reviews 60 reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“Big, Fancy & Busy!”
3 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

OK...I must start out by saying I prefer the BOTIQUE 5 to 10 room hotels that are less commercialized. That being said, this is a Marriott Hilton size & style operation set up in a wonderful place. Great place for weddings, meetings and individuals. Rooms ran around $169 US a night for a STANDARD ROOM that included breakfast and 2 welcome drinks. Good location but parking is several blocks away and they provide a shuttle back & forth.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 26 more reviews by GPSMike for Antigua
Ask GPSMike about Porta Hotel Antigua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortaGuatemala, Manager at Porta Hotel Antigua, responded to this review
13 January 2012
Hello GPSMike,

Thank you very much for your review!!! We appreciate your feedback, therefore I would encourage you to expand on your review so we can work better on those aspects that you felt we did not cover your expectations 100%. We strive to achieve the best hospitality services and experience for guest in La Antigua. Please, at your convenience send me a email. My name is Ana Judith and my email is ajtoledo@portahotels.com

thank you.
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Berkeley
Top Contributor
51 reviews 51 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Excellent property and unique in Antiguia”
5 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

Most of the 5 star reviews on Tripadvisor are correct. What makes this unique is it is somewhat un-Antiguia. I don't mean this in a bad way. It is a world class resort experience. Spacious lobby, large dinning area, very comfortable rooms, big lawn and large pool in the center, a good spar.
The breakfast, included in our package, were first rate with two chefs doing the egg routine very effectively, and outdoor dining at its best. The breakfast buffet was more than adequate. Besides various freshly made egg dishes there were typical Guatemalan hot alternatives, 6 freshly made pastries and breads, several fresh juice and fruit choices, and the required gringo cold cereal.
I must compliment them on great staff training! They were right there all the time. When we had a sink problem they were there almost as I hung up the phone, as in within 4 minutes.
The only negative, and this is true throughout Antigua at all the larger hotels, is this is a staging area for large groups of 20 to 30 so they travel in a pack and can fill up spaces quickly. At breakfast 5 or 6 table at a time.
It is also a bit of a walk from the Plaza Major and arch.
I would recommend it without hesitation. It may be a bit pricy by Guatemala standards but free third nights and other price considerations seem available.
All in all ideal for couples, friends or families.
And the coffee is great.

Room Tip: Try to get a room on the second floor facing the pool.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Porta Hotel Antigua

  • Porta Hotel Antigua Guatemala
  • Antigua Hotel Guatemala
Address: 8a Calle Poniente No 1, Antigua, Guatemala
Price range (per night):* INR6,836 - 11,283

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