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Hotel Lo De Bernal – reviews, photos

3.5 of 5
1a Calle Poniente # 23, Antigua, Guatemala
Hotel amenities
Hotel Lo De Bernal
Hotel Lo De Bernal
Hotel Lo De Bernal
Hotel Lo De Bernal
Hotel Lo De Bernal
Hotel Lo De Bernal
Ranked #21 of 67 Antigua B&B and Inns
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
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    14
    2
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Date Rating
Winchester, England
Senior Contributor
27 reviews 27 reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
“Impossible to get a good nights sleep due to cockerel crowing continually througout the night”
2 of 5 stars Reviewed 12 March 2011

Having read another review that mentioned the crowing cockerel we tried to book another hotel with the travel agent, but were unable to do so for the first night of our stay in Antigua. All I can say is thank God we didn't have to spend all our four nights here!
The cockerel first started to crow just after midnight and then off and on for the rest of the night. A shame as the room was a good size and quite comfortable. The breakfast was continental style, but adequate. Free wifi. Overall I do feel sorry for the owners misfortune to be living next door to such a noisy bird!

  • Stayed February 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mps1948 about Hotel Lo De Bernal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The rooster next door ruins your stay here”
2 of 5 stars Reviewed 3 January 2011
1
person found this review helpful

This is a fine enough boutique hotel I guess, but a couple things were off for us, so I would absolutely never recommend this hotel to anyone.

1. The rooster ruins your stay completely. He has no sense of time and woke us up first at 5 AM, then 4 AM the following day, then 3 AM the day after that. He is next door evidently, but it feels like he's right in the room with you. For $140 a night, it's ridiculous that we couldn't get a good night's sleep because of this. I asked the front desk if there is anything they could do, but they said they didn't know where the rooster was and that it was a neighborhood one with no home (though I sincerely doubt that). This is not a street with chickens running around, there really shouldn't be this problem. If I were the hotel owner, I'd make it my business to find that rooster and ask the owners if I could "relocate" it to a farm or something.

2. They charged us $1 extra per morning if we wanted eggs. REALLY? $1? Talk about nickel and diming. Again, for $140 a night, it seems silly to me to charge us extra.

Other than that, the hotel was decorated nicely and I could see how people could think it's cozy. La Antigua has so many other hotels to choose from though, so I'd recommend checking them out instead of this one.

  • Stayed December 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask margot90066 about Hotel Lo De Bernal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea Lozano, Manager at Hotel Lo De Bernal, responded to this review
7 January 2011
Thank you so much for your review.

I´m so sorry you had such an inconvinience with the rooster, I can guarantee you that we are taking meassures on the subject on tryin to find the rooster and negotitating a deal with its owner. Hopefully this topic won´t be a problem anymore in the future.

I really hope we can be able to change your point of view about our hotel. And again we apologize for heh inconvinience you had.

Sincerelly,

Andrea Lozano

Operational Manager Lo de Bernal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Very charming, great service, and incredibly soft beds”
4 of 5 stars Reviewed 17 December 2010

The hotel was charming and romantic. Perfectly decorated from the brass door knocker on the massive wooden door to the stunning artwork and private courtyards lined with hanging flowers--even the room keys were works of art. I would highly recommend this hotel. The location was great, the beds were incredibly soft, the rooms were very clean and the staff was excellent.

We stayed in the master suite and were very pleased. It was spacious, finely appointed with a large bathroom and extra large shower. The bed was incredibly soft. We were very impressed with the staff, especially Carlos. He gave us a great map of Antigua, assisted us with restaurant selections and dinner reservations. We booked a one day excursion to Tikal which required a 4am departure. I was blown away that they made fresh coffee for us before our departure. We are accustomed to staying at larger hotels, so the boutique service was very impressive.

  • Stayed April 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MartiniSparkle about Hotel Lo De Bernal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guatemala City, Guatemala
1 review
“Cute hotel but paper thin walls and a barking dog will not allow you to sleep.”
3 of 5 stars Reviewed 1 November 2010

We had high hopes for this hotel after reading the review and seeing the photos. Our room was tiny but I had heard the 2nd floor was quieter, so we compromised on this... still there was a barking dog that kept us awake truly throughout the night. I even went down to the front desk and they couldn't really do anything about it.... also the internet connection was very slow. very disappointing. :(

  • Stayed November 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JLRenner about Hotel Lo De Bernal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Very romantic and has all the amenities”
5 of 5 stars Reviewed 23 October 2010
1
person found this review helpful

I truly fell in love with Guatemala when I arrived in Antigua. All i can say is WOW what an amazingly breathtaking place. From the architecture to the food to the people, what a great place to escape to. I finally get that I don't have to have be on a beach to feel like I am on a vacation or to be in paradise. This Hotel Lo De Bernal is the perfect place to stay. The service was exceptional, the room was fantastic, clean, roomy. The bathroom was beautiful and the shower had really good water pressure. I don't know what more I could ask for in a hotel. It is also only about 10 minutes from La Reunion golf course- one of the best golf courses in the world!

  • Stayed October 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CaseyMKnox about Hotel Lo De Bernal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Lo De Bernal

1a Calle Poniente # 23, Antigua, Guatemala
Price range (per night):* INR4,502 - 7,726

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