People are really complaining about this hotel! I've stayed here and it is not that bad! let me start off by saying it is a budget hotel, and with budget, you simply cannot expect luxury. I'll tell you what you can expect through my personal experience:
My husband and I stayed here a couple of years back, since then, I've heard they underwent a 'makeover'...I don't know about that, but in my experience, we arrived and were politely received and attended, there's a small parking lot attached to the hotel, and that is much appreciated since many hotels don't include this service...hey, not all tourists come from abroad! Anyway, our room was on the top floor, it was small, but clean and comfortable. The bathroom was small as well, but it had hot water...that's all I ask for! and in front of the room was a little terrace, and the view was nice. Next morning we enjoyed the complimentary breakfast, a typical Guatemalan breakfast...there are a couple of options for it....and....overall, it was a pleasant stay.
I don't normally like to return to the same hotel when vacationing, since I like trying out different options all the time, but I can honestly say I would return here! so there!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC