We stayed recently for a sporting event at Adrian for our son. We had called ahead to cancel a roll-away previously reserved, but then not needed. When we checked out, we were still charged for the roll-away even though we cancelled and it was never delivered. Also, beware, you are automatically charged for the in-room safe, which we never used. I went to the front desk when ready to check out and the attendant had no idea how to reverse or refund the roll-away and I had to go back. They eventually were kind enough to reverse the charge. I also insisted they take the small charge off for the safe. There are enough small charges I have to pay for without adding one more. In addition, there was - get this - NO COFFEE!!!!!!! at the breakfast buffet. The orange juice was more like orange flavored water. Ugh. I thought maybe all of us parents up at 6am to get our kids to the college may have an uprising, but thank God for the little gas station next door. There is NOTHING around this place, short of the gas station within walking distance. For the $95 "reduced rate" they granted, I could have stayed else where.
- Carlton Hotel Adrian
