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Vanessa Noel Hotel (VNH) – reviews, photos

5 Chestnut Street, Nantucket, MA 02554
Hotel amenities
Vanessa Noel Hotel (VNH)
Ranked #5 of 9 hotels in Nantucket
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    9
    2
    0
    1
    6
Date Rating
New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Vanessa Noel - Avoid At All Costs”
1 of 5 stars Reviewed 5 July 2007
12
people found this review helpful

The hotel is marketed as being 'sleek' and offering 'every imaginable comfort'. However, the latter could not be further from the truth. While the hotel is decorated in a more 'hip' manner than most traditional Nantucket B&Bs, the Vanessa Noel does not offer any of the creature comforts one would expect for a room costing nearly $400/night. In my recent 3 night stay, I observed the following: a TV that looked like it was from the 1960s (I did not even attempt to turn it on), nearly no lightining in the bathroom, a rock hard bed, and noise from the street is unbearable. In addition, the creaking floorboards/doors make you aware of your neighbor's every move. I couldnt sleep past 8am even if I tried. STAY AWAY from here if possible and seek out an alternative place in Nantucket for your vacation.

Stayed July 2007
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Ask scusan52 about Vanessa Noel Hotel (VNH)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Thom, Owner at Vanessa Noel Hotel (VNH), responded to this review
16 March 2010
The Vanessa Noel Hotel opened in 2002 after a complete renovation and has been updated every year or so since. The beds are made with custom Frette linens and nine pillows. Heavy feather duvets and cable knit cashmere throws drape the beds and sofas in each room.
All the bathrooms are marbled and contain Bulgari bath products. The televisions are all flat screen with DVD's and each room contains a fully stocked mini bar. The bathrooms all contain a normal 60 watt light bulb. Our staff is extremely helpful and would gladly have brought you a stronger watt bulb if you had requested it.

The hotel is located in the heart of downtown Nantucket. Although we are located on a quite street away from bars and restaurants occasionally one can hear the laughter of other Nantucket visitors and homeowners walking home at night. It can be experienced by all whom visit all hotel and guest houses in Nantucket including all who own homes in the Nantucket town.
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boston, massachusetts
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
64 helpful votes 64 helpful votes
“They could care less”
2 of 5 stars Reviewed 2 August 2006
25
people found this review helpful

We stayed at The Vanessa Noel hotel in June so I am writing this review a bit late. Like many other hotels in Nantucket it is overpriced, which is par for the course. It is in a good location, that is the best thing about it. It purports to be a trendy, cool place with an all knowing owner (Vanessa Noel herself) BUT the owner needs some education in hotel management..The Facts: Rooms are incredibly small, noisy place, rooms on the street and also hear alot of noise from lobby (if you could call it that). There is little customer service or attention to guests.. I always had the feeling that we were the lucky ones to stay there. People who work there are clueless. My overall feeling is that the owner could take it or leave it if you ever came back there. I wouldnt return

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Ask scooterr about Vanessa Noel Hotel (VNH)
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Michael Thom, Manager at Vanessa Noel Hotel (VNH), responded to this review
16 March 2010
Dear scooter
Nestled in the heart of Nantucket's downtown historic district, The Vanessa Noel Hotel is housed in an 1840's building whose original footprint was maintained during the hotel's renovation. The rooms are not small and are a comparable size to most other hotels in Nantucket which are also in historic buildings. The hotel is owned by shoe designer Vanessa Noel and run by a highly experienced and caring staff. The amazingly convenient, downtown location means that a degree of street noise that is unavoidable- such is the situation in all of the other hotel and guest houses located in the historic center. The small size of the hotel and the high ratio of hotel staff to guest ensures that each and all of our guests is doted upon. Many of our hotel staff have been working with the Vanessa Noel Hotel since we opened in 2002, our guests comforts and happiness are their main concerns. Vanessa Noel is also extremely dedicated to the happiness of her guests and is often on the premises. She does not announce herself so you might have even spoken with her and did not even know it. On many occasion when the flights have been delayed in the evening, due to dense fog, Vanessa Noel will leave a dinner party to personally retrieve her guests from the airport so they do not have to wait for the occasional taxi to drive by at that time of night. Nantucket is a wonderful magical town and we hope you visit us again.
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Additional Information about Vanessa Noel Hotel (VNH)

  • Vanessa Noel Hotel
  • Vanessa Noel Hotel Vnh
Address: 5 Chestnut Street, Nantucket, MA 02554
Price range (per night):* INR13,061 - 29,791

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