Our family went there for a 3 night stay just before the high season and are thinking about going back every year from now on. At the time our son was 4 months old and we had an amazing time. We had a very difficult time finding a place to stay with a child that young and were so glad we found The White Elephant. If you have an infant I wouldn't even consider anywhere else.

I could go on for days, but, I'll break it down into Pro's and Con's:

Pro's:
- They met us at the Ferry and ushered us directly to our hotel with no fuss
- When we got to our room they had a crib ready with a travel kit for babies, extra diapers and a stuffed elephant toy
- The rooms were awesome, very luxurious, we stayed in a Guest Suite on the first floor and it was perfect as it had
- Concierge was awesome and recommended the best places, the most amazing being this awesome sandwich shop about a mile up the hills into the residential neighborhood, just perfect.
- The entire staff was awesome for that matter, outstanding service.
- Room service food was excellent
- Location was great, walking distance to the main town and all the stores and dining.

Con's
- none
- maybe you could complain about the price during the high season, but, in the off season I felt we got our money's worth and then some.

I think you get the point, it was amazing. We'll be back again and again.

My husband and I spent Thanksgiving and through the weekend on Nantucket, staying at the White Elephant. From the courtesy van driver Bartek meeting us at the Ferry, right through our greeting by Kelly at the front desk and all the service staff, especially Ramon in the dining room and the fun bartender, Celina, we felt welcomed. We've been to Nantucket many times over the past 35 years and we must say, this was one of the best visits ever! We hope to be fortunate enough to stay there again in the future and highly recommend the hotel. Happy Holidays, Pat & Bill.

Stayed here for three days over Thanksgiving, and most everything was fine.
Upon arrival at the ferry, however, the overwhelmed courtesy van driver had no room available for my wife and I in a way-too-small van, and when I asked him the distance to the hotel, he announced 10-15 minutes. Conveying no options and zero sympathy, this congenitally-sullen fellow proved entirely unhelpful, and so we hailed a taxi.
Check-in was perfect, ably handled by Kelly (a real gem, and a pro).) Food was great at Brant Grill on T'giving Day.
The early-morning, inattentive (and strange) attendant, by the way, could barely be disturbed from his internet surfing long enough to answer a question as to where one might secure coffee.
During our last night (we booked an upscale, harbor-view room), a family with children moved in above us, and our previous peace and quiet was turned on its head. Upon calling the front desk to report the running and jumping above us, the staffer indicated he was unaware children were in that room (?). At any rate, I questioned the judgment of domiciling children in a second floor room above a luxury suite, but he never conceded the point. The noise did stop, however. What did I get in return for the trouble? A baseball hat.
So, is the White Elephant world class? Let's put it this way: My own world-wide travel experience over many years would generously place this establishment in the B minus category.

We recently stayed at the White Elephant during our first trip to Nantucket. Despite the fact that it was low season, the service was still top notch. We were picked up in a courtesy van and were given some helpful island tips from the gentleman who picked us up. This gentleman, I think his name is Bartick (sp), was one of the highlights in a stand-out staff. he suggested that we rent a jeep and take it out to great point (which was the best part of the trip). When we got to the hotel, to our surprise we were upgraded to a suite. Everyone at the hotel was very pleasant and helpful. The room was very nice (comfortable and well decorated). The only minus of the entire stay was that the shower could have been cleaner, but this was easily overlooked as the rest of the room(s) were wonderful. In the same manner, why is it no one asks you at check out if everything was okay with your stay? We would have told them kindly about the shower, had they. The balcony overlooked the water which was stunning. The bed was very comfortable. The fact that it was a little slower part of the season added to the individualized attention we were paid. The hotel even gave us a take home bag, with cold waters and granola bars for the ferry ride back. We left stunned...and thinking that we would most definitely be returning sometime soon. Also, no need to rent a car, all shops and eateries were in walking distance to the hotel.