The General Manager "Bob" of the Ships Inn has treated us completely unprofessional. We booked and paid in full over a month ago. They have a VERY strict cancellation policy, that states they will refund you only if they rebook the room. We were scheduled to be there while Hurricane Irene passes through Boston. We called to reschedule any other date before the weekend of predicted Irene, but they didn't have any space. They said unless the room was re-booked we couldn't have our money back, even under these circumstances," because you always run the risk of rain when you travel." (Seriously) Who is going to book that room, let alone be on the island during a hurricane? It is a shame that Bob & the owners of the Ships Inn have yet to realize that there is something called Natural Disaster/Acts of God, that should change your policy. They have removed the human factor from the way they do business. It is a shame that they choose to do business in this way. We chose to support local small business while staying in Massachusetts, unfortunately those small businesses are not supporting us. These are extraordinary and very dangerous circumstances. This is not "a little rain" as Bob the manager put it. I'm am so disappointed in the Ships Inn. Shame on you Bob !

My only regret in staying at the Ships Inn was that we did not stay for longer! Beautiful, airy, comfortable room. Knowledgeable and friendly inn keepers. Great location, walking distance to all the best shopping. Delicious breakfast in their wonderful restaurant.

Mary Lou and Bob made our stay at the Ship's Inn so relaxing.

The breakfasts were so much more than we had expected at a B&B. If we were a little late and the "good stuff" was already eaten/ finished, we especially appreciated the thoughtfulness receiving a heated up hashbrown casserole. Also, knowing what we liked, Mary Lou would kindly inform us of the addition of the sausage/egg casserole and bring out Special K cereal that had run out up front.

Maps, beach chairs, and towels were at our disposal. The afternoon tea hit the spot when we happened to return to the inn. Plenty of towels and toiletries were available. The staff seem to play double duty behind the scenes. Katerina did a wonderful job of maintaining a clean room for us and seeking out Earl Grey tea at breakfast.

If you have difficulty with stairs, this would be the only disadvantage for staying at the Ship's Inn. There are stairs to the main entrance, and if you are not staying at the room on the main floor, then there are narrow, steep stairs to the upper two floors. Bob efficiently handled delivering our bags to the rooms; however, even without luggage, one needs to be mindful of the stairs.

This is a historic building. The claw foot tub with showerhead and two faucet sink may be slightly inconvenient for some although we found everything to be quite charming.

The Ship's Inn is just as quaint as Nantucket itself. We hope to visit again soon.

The Ships Inn is a classic and historic Nantucket Inn. My friend and I each had our own single rooms and we shared the bathroom between the two rooms. This was a perfect scenario to have your own space and be able to go to bed whenever you want. The room was perfect for one person with cable TV, refrigerator, free Wi-Fi and a sink. It was a long room and not too small at all. The bed was very soft and comfortable. There was lots of white making it feel very Nantucket beach-like. The breakfast was wonderful with all kinds of delicious breakfast pies and cakes as well as cereal, breads, fruit, yogurt and fresh squeezed OJ. The restaurant for dinner was exceptional. Our server was one of the most polished servers I had ever seen and the dinner was wonderful. Classic American cuisine in a romantic and historic setting. Also, the location is steps from downtown with quiet and lovely little homes and streets close by. Finally, the living room is lovely after a day at the beach to drink fresh lemonade and eat cookies. I will be back to the Ships Inn for sure!