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The Grey Lady – reviews, photos

34 Center Street, P.O. Box 1292, Nantucket, MA 02554
Hotel amenities
The Grey Lady
Ranked #37 of 44 Nantucket B&B and Inns
3.5 of 5 stars 2 Reviews
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2 reviews from our community

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Laguna Niguel, CA
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5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Not as expected...”
2 of 5 stars Reviewed 21 October 2008

We love Nantucket, having spent many summers there when we lived in CT. As we were celebrating our 25th anniversary and wanted to experience autumn in New England, we thought this would be a romantic and fun mini vacation. I researched all of the accommodations in the area for the week after Columbus Day, when the summer season is basically over with, but nearly everything is open. We wanted a place with a king sized bed (difficult to find in an inn) and didn't want "charming", as in old and rickety. The website showed each of the rooms, and they looked beatiful. I sent the link around to my parents and another couple who would be traveling with us, and all agreed this was the place to go.

When we arrived (via taxi from the airport), Bill, one of the owners, was there to greet us. He informed us that one of the rooms had wasps which he was attempting to vacuum up (since there are no screens in the windows, a previous visitor had left the window open), but our friends could have another room. The one he was going to give them previously had a person with a dog staying in it, and my friend is allergic to dogs. They gave it a good cleaning, and it seemed to work out, except for the bathroom. The bathroom in their room had a bathtub with out a proper shower, so they had to use the bathroom down the hall to shower. The way the shower door opened, you had to be as thin as a stick to get out if you had the bathroom door closed, since you needed to squeeze between them.

My parents' room (Eel Point) was on the small side, and the tv remote didn't work, since it needed new batteries. My father had to unplug it from the wall to turn it off. Our room (Great Point) was the largest, and the only one with a/c, which didn't work, but the fan did. We needed the fan, since there was no other way to get air moving in the room. Since there were no screens (and the windows didn't stay open anyways), if we left the door open, little flies came in... they were a nuisance! I left a small glass of wine on the counter, and they would collect in there.

There was a stove and small refrigerator upstairs, but the stove wasn't plugged in. There was a microwave, but my friend set off the smoke detector using it! Also, the ice maker upstairs didn't have a drain, so it was unusable. Each room had a small fridge, which was a nice convenience.

The rooms were very well decorated, with hand made tiles in the bathrooms, and nice furnishings and textiles. The beds were very comfortable. We had to make our bed each day, and replace our own towels, since there was no staff, and Bill and his wife Jamie had left for home.

I would give this inn a very mixed review, since some parts of the experience were positive (the central location, nice-looking rooms) but there were many loose ends. The outside of the house needed lots of paint, electrical wires were loosely hanging, and if you didn't know what was inside, you would pass right by. If you booked this by just looking at their very nice and professionally done website, you would never know the rest of the experience. Since they didn't do breakfast, we enjoyed breakfast at Fog Island Cafe (highly recommended!). There were rumors that the place is for sale, so perhaps the next owners can spruce up the outside, and spruce up the service. For the money we paid ($175/night off-season), it's the least they can do!

We will not stay here again. Live and learn!

  • Liked — lovely decor in each room, quiet, romantic, centrally located in town
  • Disliked — lack of service, run-down appearance of the building
  • Stayed October 2008, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask orah423 about The Grey Lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island, NY
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Getting its Sea Legs”
3 of 5 stars Reviewed 1 July 2008
1
person found this review helpful

My husband and I found The Grey Lady via the inn's website (which is lovely). After we arrived we realized that this is the first season it's open under the new ownership, and it's still getting its act together. I was initially horrified to find that the room had no air conditioning, a window with no screen (which didn't stay open anyway), and a sloped ceiling that I repeatedly hit my head on (I'm 5'1''). After meeting the proprietor, Bill, we realized that the innkeepers were really just scrambling to get the place up and running for the first weekend of guests. By the time we left, I was perfectly happy with the place, but it's not for everyone.

The Good - The Grey Lady is located on Centre Street and is a block from Main Street. For the most part, the accommodations were clean and neat. The decorating is modern, and not overrun with lighthouses and whales.

Bill (the owner) was helpful and brought us an air conditioner within minutes of our arrival. He also provided us with beach chairs for the duration of our stay. He even offered us a ride to the airport so we didn't have to drag our suitcases to the shuttle in town. (Side note: the shuttles to the beach were inexpensive and punctual.)

The Bad - When we first arrived I was convinced we were the first guests to have ever stayed there. The staff was scrambling, there was no a/c, etc. I quickly realized we were not the first when I discovered someone else's pee in the toilet, a nearly empty drink in the mini-fridge, and a half-used bottle of lotion in the bathroom.

My husband's infinite patience (and a drink at Even Keel Cafe) helped me to get past this, and from that point on the room stayed clean (thanks to a friendly housekeeping staff).

If you've visited Nantucket and don't need recommendations and lots of information, this is a good deal. The owners do not live at the inn and there is no one around most of the time. Our room was $225 and that's half the price of a lot of other places in town.
The website makes the inn appear a lot newer than it is. You can slap a flat-screen tv in a room but it doesn't change the fact that it's a 200-year old building. The decorating is contemporary, the building is not.

I would stay here again (maybe in another year or two when they're settled), but not in the Madaket room because it was small and the sloped ceiling drove me crazy. The bathroom was also decorated in a very disco-ish tile, not my style.

  • Liked — The staff, value, and location
  • Disliked — A rough start at check-in
  • Stayed June 2008, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about The Grey Lady

34 Center Street, P.O. Box 1292, Nantucket, MA 02554
Price range (per night):* INR10,838 - 11,394

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