So looking forward forward to staying at this place which looks beautiful online, the hotel lobby, pool and building is lovely however our room wasnt, quite old, musty smelling , and the bathtub was GROSS..filthy and didnt drain, no stopper, I had to ask the desk and then remind them again it didnt drain, there were rust on the pipes of the toilet...and the bathroom needs painting to atleast make it look clean...
I was horrified when I went in there..the tub was fixed but still really dirty. the little circles in the tub that help you not to slip need to be replaced in room 246...I felt the room also had been made tidy and not cleaned...this place needs some work for sure...not horrible but the bathroom was gross...breakfast was great, staff very nice....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 September 2011
I appreciate your taking the time to voice your concerns and problems that you had during your stay at the Beachside. I looked into the specifics of your concern...the room that you had stayed in is indeed., one of our older rooms scheduled for updating..However., that is no excuse for lack of cleanliness or a bathtub drain that did not work. We are presently working on repairing all of the drains in each room and making each room in full working order. Being on an island presents many "moisture" challenges and thus., rust appears on pipes sooner than later...we have to do a better job in preventing that from happening.
I'm glad that you were able to enjoy the pool and lobby., as well as the beautiful island of Nantucket.and as you see., our staff this year is trying very hard to please our guests. I hope that you will reconsider us for a visit next season and I can always be reached through the front desk to address any of your concerns. I appreciate your patronage and hope to see you again. Karen Keelan., Owner., the Beachside Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC