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Courtyard by Marriott Andover – reviews, photos

3.0 of 5
10 Campanelli Drive, Andover, MA 01810
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Courtyard by Marriott Andover
Courtyard by Marriott Andover
Courtyard by Marriott Andover
Courtyard by Marriott Andover
Courtyard by Marriott Andover
Courtyard by Marriott Andover
Ranked #6 of 8 hotels in Andover
3.5 of 5 stars 30 Reviews
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30 reviews from our community

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Traveller rating
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    11
    5
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Date Rating
Glastonbury, Connecticut
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“Great for a 1 night stay”
4 of 5 stars Reviewed 23 January 2012

My husband checked in first and had a key waiting for me at the front desk. I had to fully identify myself (full name, what room number, what his name was, etc.) before the man at the desk gave me the key - I really appreciated how thorough he was. Even though I was standing there with 2 kids, he took the time to make sure he was giving the key to the right person. THANK YOU!

The room looked like it had been recently renovated. It smelled new and was very clean. The mattress was amazingly comfortable and there were plenty of pillows for all of us. We had 2 queen beds, a desk area, flat screen tv and a couple of nightstands, and a separate chair. It wasn't a big room and there wasn't much room to hang out there but it didn't need to be for our purposes. We stayed in a room on the first floor facing the interior courtyard area.

After we left I realized I had left my pillow (sigh...again) so I called the front desk and spoke with Linda. She said she'd send someone down for it and that it would be waiting for me at the front desk. Well, I've heard that line before (like the last time I left my darn pillow behind) and I never got it back so I was kind of skeptical. I asked her if I should call back to confirm that she had it & she said not to worry about it but that I could if I wanted to. Somehow I believed her and when I stopped by on my way home, my pillow was right there at the desk waiting for me. Now those of you that haven't had the need to spend upwards of $75 on a foam contour pillow may not understand how much this means but when you have horrible neck and migraine problems and a pillow helps with it - then you do what it takes to get it back!

The hotel was quiet and clean in all common locations. They had coffee out in the lobby area and a nice business center. The fitness room was small but had all the equipment I normally use and it was clean too.

I will definitely stay there again. The room wasn't all that "special" (other than those great mattresses) but the service really shined! Great job, Courtyard!!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Derry, New Hampshire
Senior Contributor
31 reviews 31 reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
“Only an ok Courtyard”
3 of 5 stars Reviewed 18 November 2011

Rooms were nice, bed was very, very, very comfortable. Hotel location is great, right off of Route 93. Hotel is a good value for the price. Heating/cooling worked well. Front desk staff was very professional and nice!

The downsides...no in room wireless. Cruddy I-bahn internet service, I couldn't connect in the room with the wired connection at all. Hotel staff said that contract expires in a few weeks so maybe in 2012 there will be working internet. Hotel room smelled like smoke off an on...it would get really strong...these are supposed to be non-smoking rooms...I think it was coming in from the center courtyard area where people would leave the lounge area and smoke. I didn't eat breakfast there, but my colleague did and it seemed a bit pricey.

Room Tip: Get a room away from the lounge area to avoid smoke.
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Altanta, GA
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Old and need of refurbishing”
2 of 5 stars Reviewed 10 November 2011 via mobile

I am a nobody in mariot rewards structure so that might be why they give me a bad room. Entire place just seems a little old and run down. High speed internet was slower than my air card and you had to plug a cable into the big white box stuck to the desk to get on line - no wireless avaialable.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“Courtyard = Okay for the Price”
3 of 5 stars Reviewed 24 October 2011

Stayed two evenings. Furnishings are clean and decent. The walls are thin and we could hear quite a bit of noise from the hallway (doors shutting, etc.). Front desk was cheerful and pleasant. Nothing special for this hotel - but for the price is a decent value. Note - the hotel is actually located in Lawrence, MA, (north of Andover) despite the Andover listing, but is quiet location.

Room Tip: Avoid rooms next to the ice machine.
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Glenn W about Courtyard by Marriott Andover
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Pittsboro, North Carolina
Top Contributor
162 reviews 162 reviews
Reviews in 65 cities Reviews in 65 cities
78 helpful votes 78 helpful votes
“Good location, friendly, comfortable”
4 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

We just spent 4 nights at this property. The room was clean, comfortable, and always smelled fresh even though one day the room wasn't serviced. Free internet, great location close to 93 and minutes from 3 and 495.

This was our second stay of 4 days at this property and, in our opinion, the best of the bunch in the area.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Courtyard by Marriott Andover

  • Marriott Andover
  • Courtyard Andover
  • Andover Marriott
  • Andover Courtyard
Address: 10 Campanelli Drive, Andover, MA 01810
Price range (per night):* INR6,186 - 11,146

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