Stayed for 3 nights in Feb on business. This TownePlace Suites felt old - the furnishings looked like they were purchased from a liquidation sale. Not nearly as nice as the TownePlace Suites in Arundel Mills which seemed more upbeat, better managed, and had rooms that were bright and modern. This felt dinghy and old. The walls seemed to be super thin - I could hear both neighbors all the time. The whole hotel to include my room smelled like smoke. I was on the 3rd floor near the stairs and smokers would gather near the door outside and smoke so it's possible the smoke just lingered.
The free breakfast here is rather pathetic - juices placed in a bucket and not cold. The office has a small shop to purchase drinks and snacks but the selection is small and the front desk manager could not break a $20 for me and had no water for purchase. The fitness center was sad as well.
We had some sleet during my stay and when I walked outside to head to work, I slipped on the sidewalk and fell completely on my back. I went to tell the manager to consider sprinkling some salt on the sidewalks but he/she was nowhere to be found. In comparison at the Arundel Mills TownePlace suites, I saw the manager and a few workers out shoveling snow themselves early in the morning after a snowstorm making it safer for guests.
On a positive note, the room was clean and the beds were typical Marriott comfort. But it wouldn't be enough to make me want to stay here again. This hotel borders on poor but I settled on average only because the rooms were clean. Really not deserving of the Marriott name. Try the Arundel Mills (Hanover) TownePlace Suites instead.
- Towneplace Suites Annapolis Junction
