Let me begin by saying this establishment is not really a B&B. It's a restaurant/tavern/tea room with 3 bedrooms on the 2nd floor. The focus is most definitely on the tea room. My party of 4 arrived on a rainy afternoon and the restaurant was very busy. There is no separate entrance for the B&B, so you are entering with the restaurant patrons into a small foyer area. We had many items to carry in because we were staying and also attending a bridal shower. No one offered to help at all except to say they would hold our items for us until our rooms were ready. In fact, the owner watched my 76 year old mother struggle with a package and did nothing! When I had called to make arrangements, I spoke with a lovely woman on the phone. I explained that the shower was at 3:00 so we were hoping to be able to get into our rooms a little early. She said that would not be a problem as long as the rooms were ready. Needless to say, it was a problem. We were told the rooms would not be available until 3:00. Now understand, there are only 3 rooms. How long could it possibly take to clean them? This was 12:30. As it was pouring rain, we really did not know what to do or where to go and the owner offered no suggestions. After standing awkwardly in the foyer for about 15 minutes, we discovered a cozy little pub below the tavern. Why didn't the owner suggest this as a place to wait while the rooms were being readied I'll never understand. I think he was annoyed with me. We had a lovely lunch and I returned upstairs around 2:30. Owner said we could have our rooms @2:45. Came back up @ 2:45 and was told we could not get in until 3:00! At this point I felt as though the owner was simply being petty. I'll never understand how someone in a service profession could have such poor people skills. We were finally able to get into our room @ 2:55 which left us with 5 minutes to get ready for the bridal shower.
The next morning(around 9:00), not a cup of coffee or a live person, to be found anywhere. How can you run a B & B and not provide coffee for your guests? I had to walk to the Starbucks around the corner. There are so many reviews here praising the owners for their hospitality and helpfulness, I can't understand it. Perhaps we just caught them on a bad weekend? I'm not really sure. But if you're a frequent B & B guest I don't think you'll find Reynolds Tavern(the name should have been a clue) to be what you're accustomed to. Oh, and the total cost for 2 rooms 1 night was $644!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC