Stayed here December 2011 for an event in Annapolis, MD. The hotel was clean and front desk staff friendly. Never really encountered additional staff.

Room was large enough and bed comfortable. Shower was good and bath sink area was roomy enough for everything. Nice that there are power outlets on both sides of the sink.

Breakfast area was clean and breakfast was ok. There were enough items to choose from. Coffee could be stronger, however.

The only comment I have are the AC/heat units. I prefer the quieter AC/heat units that use a system within the walls vs. the ones that constantly go on/off below the windows. This hotel has the later.

Have stayed here about six times during the past three years, enjoying consistent quality and cleanliness in the rooms. This hotel seems to sell blocks of rooms for companies, businesses and government agencies which are hosting events both in and out of the hotel property. This is a good thing because the average patron is older and not running through the hallways yelling to family. You'll see families with children in the hotel, but overall the guests seem older (and more quiet). Note that there are two room styles here: one style is like the typical, under-$125 a night hotel room with one large area with a separate bath. In this style you get two separate beds. The other style divides the room into two areas: a sleeping area with one king bed, and the other area is like a living room with a sofa, desk and large screen TV. Both styles come with a TV, but if you prefer two bed please know that the room is not divided like in the king-size bed style.

Stayed here as it is the closest hotel to my family in MD and allows us to easily get around. The rooms were nice and had all the amenities you would want in a hotel in the suburbs. The room we were in had a really nice set up with a room for the bed isolated with a door to the room with the couch and TV. Made it really easy for me to be get sorted, while my girlfriend slept. Has a grocery store across the street, so if you need anything it is easy to get.

The room was clean and comfortable.

We stayed here December 3, 2011 and it was a great night, for what we were there for. The suite we were in had a hot plate, a sink, some cabinets, a four seater table. The bathroom was enormous, with one regular door leading out to the "living area" and a pocket door leading to the King Sized bedroom. Both televisions had a DVD player, which was nice since we were having a sleepover for my daughter's birthday.

This hotel is starting to show some wear, honestly. There were dings in the wall, and it was evident that the kitchen area was going to get a new lighting fixture or tiles, since there were pencil marks above the sink (backsplash area). The hot-plate had a non-working burner, as well. The room was clean, functional, and spacious. The pull-out couch in the living room is a double, I believe. There were adequate blankets/pillows.

We did use the pool for this sleepover, and took advantage of the hot breakfast which was included. Several other diners were there...one gentleman in particular gave me the hairy eyeball and was a little rude - but we did have a lot of kids so maybe he didn't have his coffee or something. Who knows? I made sure to make a comment to my friend (so he could overhear) that everyone's money spends the same... This is not a Hyatt. It's a Country Inn and Suites. Considering the cost, you get what you pay for. You want a no-kids, quiet sit down breakfast, go to a restaurant, buddy. Not a "family" hotel.

Back to the hotel - I would say that the hotel itself is average...not "very good". What bumps this hotel up in my opinion is the service. Since I had logistical issues to work out for the birthday - I made several visits to look at the suite, the room, set up, etc. (We had 8 girls at the sleepover.) I was always treated with courtesy and professionalism, and feel that with the amount of travel that I do, this kind of preferential treatment will make the difference whether I return to a hotel EVERY time. A really nice place that has a cold and unwelcoming atmosphere is not a place I will return to. An "average" place that treats me as a valued customer, on the other hand, will become one of my favorite places to go!

Enough was said about the location in some of the other reviews. I think some of the folks that were "grossed out" might be exaggerating since I found nothing disgusting about this place. Quite the opposite, in fact. I took my children (and others) to this hotel and found nothing wrong with it. In fact, they were more tolerant than some other hotels we've been to and we're international travellers...