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Doubletree by Hilton Hotel Annapolis – reviews, photos

3.5 of 5
210 Holiday Court, Annapolis, MD 21401 (Formerly Radisson)
Hotel amenities
Doubletree by Hilton Hotel Annapolis
Doubletree by Hilton Hotel Annapolis
Doubletree by Hilton Hotel Annapolis
Doubletree by Hilton Hotel Annapolis
Doubletree by Hilton Hotel Annapolis
Doubletree by Hilton Hotel Annapolis
Ranked #10 of 22 hotels in Annapolis
4.0 of 5 stars 220 Reviews
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220 reviews from our community

What travellers say about this hotel
  • Very helpful(9)
  • Shuttle service(6)
  • Front desk staff(6)
  • Tim Styles(5)
  • Engineering department(3)
  • Rooms are clean(3)
  • Chocolate chip cookies(3)
  • Few times(3)
  • Cocktail hour(3)
  • Breakfast buffet(3)
Traveller rating
    88
    66
    34
    20
    12
Only show reviews for Family (41) | Couples (61) | Business (89)
Date Rating
Colorado Springs, Colorado
Senior Contributor
39 reviews 39 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“The people make this property!”
4 of 5 stars Reviewed 20 September 2011

This became my hotel of choice for the 6 months I was commuting from Colorado to Annapolis for work. While the property is a bit old, they have renovated so the rooms look updated. The bathrooms are very small without much counter/storage space, unless you get a handicap one or some in the new tower, but the rooms are clean and the staff makes you want to come back. When traveling every week, the people you encounter can really make a difference and this hotel helped make some very challenging trips to Maryland better by their great and genuine customer service. As a great side note, my mom came to visit one of the weeks and this hotel will drive you around to a variety of tourists destinations in town if you ask ahead of time. My mother had a wonderful time and I knew she was taken care of instead of having to hail cabs all day long.

Room Tip: Ensure to ask for a room in the "new" tower.
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  • Stayed December 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask corbyandjen about Doubletree by Hilton Hotel Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this review
25 September 2011
Dear Valued Guest:
Thank you for taking the time to write a review for the DoubleTree Annapolis. We appreciate your comments and they will be forwarded to the management and staff of the hotel.

It is feedback from our guests that allows us to recognize our employees for providing great customer service. Thank you again for posting a review.

Warm regards,
Tracy Richards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kenosha, Wisconsin
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Mediocre at best”
2 of 5 stars Reviewed 17 September 2011

Stayed here one night for business and it started out poor and never really got much better.

Check in - staff is friendly and smiled and helpful.
The hallways and common areas - have a distinct odor to them, like a wet funky locker room stink

The room - holycow! Got in the room and it sounded like an aircraft engine running in there but it turns out it was the air conditioner. I shut it off so I could lay down and get some rest, but as soon as I laid down on the bed the headboard fell off the wall and onto me. Yup! I'm not making this up. The headboard fell off the wall and onto me.

The room itself was dingy, dark, loud, and overall just an utter disappointment for a Doubletree Hotel.

I called front desk, after some haggling, they finally agreed to give me a new room - one without a falling headboard. New room was nicer than the first, but still just blah. The furnishings in the room like the desk, end tables, lamps - they are all nice and new. It looks nice.
The bedspread, looks like it's from 1950 though. The chair for the desk looked to be even older than that. Lime green, didn't recline at all, and just sort of nasty looking.

From 7-9pm the internet cut in and out. Essentially, making it worthless. A call to the front desk got me nowhere as they said it was just because too many people were online. Would highly recomment that they upgrade their equipment to be able to provide a strong, consistent wifi signal for EVERYONE - not just when the hotel is empty. The lack of reliable internet makes this a very poor choice to stay for a business traveler.

Breakfast was nice.

Overall, the people make this hotel barely tolerable. The actual hotel itself is in dire need of some type of makeover to get rid of the funky smell, to get a/c units that are not obnoxiously loud, to get a decor in the room that is a bit more modern.
I also thought that part of the Doubletree brand was a refridgerator and microwave in each room - there was none of that in my room.


And yes, I wrote all this out and dropped it at the front desk Tuesday and haven't heard anything. Not a peep.

Room Tip: avoid rooms on the end. x01 - it is horrible. Small, tiny, smelly, loud.
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  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask marinedjp about Doubletree by Hilton Hotel Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this review
21 September 2011
Dear Valued Guest:

Thank you for taking the time to write a review. We appreciate your feedback and the comments mentioned in your review will be forwarded to the staff and management of the property.

We are delighted that the staff was friendly and helpful but we are disappointed that the accommodations fell short of your expectations.

It is feedback from our guests that allows us to improve our services and recognize our employees. We will address the issues mentioned in your review and hope that we will have the opportunity to provide you with the accommodations and services you expect.

Warm regards,
Tracy Richards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hickory, North Carolina
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Trip for Academy Reunion”
4 of 5 stars Reviewed 12 September 2011

The service at this hotel was very good. It looks like maybe it was another hotel & was purchased & renovated. Good room, very clean, above average size. We loved the warm cookies, of course & they were very generous with them - especially to our 11 year old. The breakfast buffet was small in size but very good & included most everything you could want - except waffles. Don't know about the price since ours was included in our room. You will need a cab to get to the waterfront/main street Annapolis area - about $15 one way. The hotel has a free shuttle for this that was available during our stay.

Stayed September 2011, travelled with family
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Ask mstahura about Doubletree by Hilton Hotel Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this review
14 September 2011
Dear Valued Guest:

Thank you for taking the time to write a review for the Doubletree Hotel Annapolis! We are so pleased that you had a great stay and your feedback will be forwarded to the staff, management and owners.

The Doubletree Cookies are truly delicious and it is one of those treats that you never get tired of eating.

Again, thank you for selecting the DoubleTree Hotel Annapolis! We look forward to your next academy reunion.

Warm regards,
Tracy Richards
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Cumberland, Maryland
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Nice hotel and location (great shopping very close!)”
4 of 5 stars Reviewed 11 September 2011

We stayed for just one night after the mandatory evacuation of Ocean City, MD from hurricane Irene. Hotel is what you'd expect from a Hilton mid-grade property -- moderninized in every regard, very clean, excellent staff. Convenient location right off Route 50 at the Parole, MD exit. 10 mins to downtown Annapolis. One could easily day trip to Ocean City (~2.5 hours), Baltimore (~30 minutes) or D.C. (~ 1 hour). Great shopping/resturants very nearby in the almost-new Shops at Parole (a pedestrian-friendly setup). Highly recommended.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask WMD_Traveller about Doubletree by Hilton Hotel Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this review
12 September 2011
Dear Valued Guest:
Thank you for writing a review for the DoubleTree Hotel Annapolis. Your comments will be forwarded to the staff and management of the property.

Although Hurricane Irene caused you to be displaced from your home, we are glad that we had the opportunity to have you as our guest. We strive to offer a property that meets the requirements of today's travelers and provide excellent service to ensure a positive guest experience.

Again, thank you for taking the time to write a wonderful review and we look forward to seeing you in the future.

Kind regards,
Tracy Richards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annapolis
Reviewer
3 reviews 3 reviews
“Below standard for this level of hotel”
2 of 5 stars Reviewed 11 September 2011

The air conditioning unit in the first room sounded like a diesel generator. I asked for another room, and the one across the hall was just as loud but wasn't quite as rough sounding.

As I was unpacking in the 2nd room, I noticed there wasn't a refrigerator or a microwave. There was clearly room for it, and I thought maybe they had taken it out for service. I asked the front desk, and they said, "no, those rooms down there don't have them." How does an upscale hotel room not have a fridge/microwave?

Lastly, the coffee maker didn't work.

On a high note, the bed is outstanding, and the very loud a/c did keep the room nice and cool.

Room Tip: Tell them you have medication that requires a refrigerator.
See more room tips
  • Stayed September 2011, travelled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Larry W for Annapolis
Ask Larry W about Doubletree by Hilton Hotel Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this review
12 September 2011
Dear Valued Guest:

Thank you for posting a review for the DoubleTree Hotel Annapolis. We appreciate your feedback and will forward your comments to the management and staff of the property.

Although all of the rooms are not equipped with a microwave and refrigerator, we try to accommodate all of our guest requests. Please let us know at the time the reservation is made and we will do everything possible to honor the request.

We are delighted that you were able to get a good night's rest and that you found the beds to be very comfortable. The heat and humidity have been high this summer and I agree a strong air conditioning unit is important. I will forward the noise comment to our chief engineer.

Again, thank you for visiting the Annapolis area and staying at the DoubleTree Hotel Annapolis.

Kind regards,
Tracy Richards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Doubletree by Hilton Hotel Annapolis

  • Doubletree Annapolis
  • Annapolis Doubletree
Address: 210 Holiday Court, Annapolis, MD 21401 (Formerly Radisson)
Price range (per night):* INR6,911 - 11,202

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