This was our 2nd experience at the Hilton. Most recently, we (along with other family members) stayed at the hotel due to a death in the family. We could not have asked for better service; the front desk staff, housekeeping, maintenance, the restaurant staff and Scott, the Manager; went out of their way to make us comfortable. Everyone was extremely pleasant and friendly. The rooms are most comfortable and quiet. The American Grill has great food; breakfast, lunch and dinner. And, the "home baked" cookies daily at 5 pm were a wonderful treat. We will be guests at the Hilton again in the future and will always recommend the Hilton as the BEST place to stay in Auburn.

This was the perfect choice for my daughter and me while we were visiting Bard College. We couldn't have asked for better--beautiful setting, nice clean and quiet rooms.

Nice Hotel if you plan to shop. Not far from BANGOR about 1hour and a half and only like 45 min from Augusta. and about 45 min from Freeport and 1 hour from Portland . the room was modern and big. The beds have an adjuster on the side if you want to change how soft or hard it is. The Breakfast is $4.95 for cold buffet or $10.95 for hot. just enough out the way not to be realy busy . but close enough to get to everything.

A family member died and we needed someplace to stay before the memorial service. We decided on the Hilton in Auburn. My daughter and family were also staying at the same location. When I made the reservation, I requested ajoining rooms. When we checked in, they had us across the hall from each other, the receptionist tried to comply with the request. We left for our room expecting when my daughter checked in her family would be in the next room. About an hour later, my daughter checked in and we found that we were still across the hall from each other. I called the desk and the receptionist at the time said she would change us right away...and she did. The staff was so helpful and responsive to our request. They brought us new room keys and we made the move. Both of our rooms overlooked the falls that were very full from the previous weekend snow storm melt (our first room had a better view, while our daughter's original room looked over the parking lot). The rooms were very clean and comfortable. If we ever come back through Auburn, I would not hesitate to stay at the Hilton Garden Inn again.