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Quality Inn – reviews, photos

2.0 of 5
3010 North MacArthur Drive, Alexandria, LA 71303
Hotel amenities
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Ranked #15 of 19 hotels in Alexandria
3.0 of 5 stars 8 Reviews
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8 reviews from our community

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New Orleans, Louisiana, United States
1 review
“2 Night stay of mishaps and disapointment!!”
1 of 5 stars Reviewed 31 January 2012

On Arrival to hotel Outside was nice But when we went to room 107, it had a Musty Odor carpet with stain and room needed paint. Immediately wanted to leave, Told by desk personel if we leave that we would still be charged for the room althought we hadn't hadn't wanted to to stay. We couldn't believe this this because we thought the rooms acording to the photos we saw on line was nice but was deceiving. Just arrived from New Orleans and was tired.who could afford to pay for this room and still go some place else and pay again so we felt was forced to stay. He offered another room 121, which was better than the last one, odor was better, other also smelled of smoke, but curtains had small holes in them but We stayed. We also was suppose to get W SENIORS RATE which he was able to make the adjustment finally. We wanted to cancel our 2nd night and told we needed 24hr notice well the 2nd night would have been 24hr. Don't understand why. Next morning ,continental breakfast was our only high light, BUT when we left at 11:30am and returned after 6PM our room had not been cleaned, maybe they was upset with us,called front desk and was told housekeepers was gone and asked if we had a Do Not disturb on our door, informed NO that there are no signs in room to put out,we were moved to room 122,which later discivered phone did not work, no dial tone to call out. tried to call to get wakeup call, had to call front desk with my cell phone. the phone was taken and returned working.We also had problem with keys not working.our key stopped working and we wanted to check to make sure we had everything but couldn't check then either. It was SO EXAUSTING!! We was in Alexandria for a family member funeral. Called next day to see if my Kodak Easy Share Digital camera was found, was told to call later after 2pm when the housekeepers could check locked room., after 2pm. done. when call Ann said she would call me back, did not call me so I called her. she said no one turned one in and if found would call. TERRBLE 1st. visit to this Qualit Inn. I will Never Ever Return or Recommend this location!!!

Room Tip: Can't beleive photos on line of rooms, to us it was deceiving! Take a chance and check room bef...
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  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Ramona B about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Top Contributor
63 reviews 63 reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
“A Clean Room, but Unpleasant Evening Staff”
2 of 5 stars Reviewed 20 October 2011

Pros: The room was clean, and breakfast was good. Morning staff was nice.

Cons: Plumbing was needed, the evening clerk was very unpleasant, the toilet clogged, and the bathtub did not drain well.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask RoapTripper3081 about Quality Inn
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16 helpful votes 16 helpful votes
“Clean, priced well..”
4 of 5 stars Reviewed 25 July 2011
1
person found this review helpful

We met family here to pass off my daughter who'd been in OKC for a month. We live in Florida and just stayed one night. This hotel was clean, the shower was hot, great water pressure. The beds were very comfy and clean. The staff was very friendly and helpful. The only complaint was the A/C took about 3 hours to cool off the room, it was VERY warm.. and the pool was tiny and dirty. Otherwise we enjoyed the stay. It was also RIGHT next door to a Ryans buffet which was great!

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TracyHobbs about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
1 review
“Awful Experience”
1 of 5 stars Reviewed 17 April 2009

My daughter and I stayed on 3-13-09 and 3-15-09. The sink in the bathroom was stopped up the whole time we were there and we couldn’t use it. The dials on the hot tub were broken off. The toilet paper holder was broken and falling out. The iron did not work. Most of the electrical plugs did not work. The bedspread had a recent stain on it ( still crusty) We saw three small roaches at different times. The phone did not work unless you held in the plug. The ice bucket had mold and left over water in it. My daughter and I were both bitten by something ( bed bugs ?? ) while sleeping.
This was a horrible experience. I would never stay here again or recommend to anyone. I have stayed at many Quality Inns over the years, I do not know if I will ever stay at one again because of this experience.

  • Stayed April 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask shirjean about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
central illinois
1 review
“excellent customer service, little else”
2 of 5 stars Reviewed 17 November 2008

the front desk clerks were excellent! My card opened another door that was not supposed to open. the room was dirty, pretty sure the bottom sheet was not changed. There was a dirty glove on the floor and the bathroom clearly had not been cleaned. Will never stay again! Oh, and I got bit in the butt by a bedbug!!

  • Stayed November 2008, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask soulshine708 about Quality Inn
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Additional Information about Quality Inn

  • Quality Inn Alexandria
  • Alexandria Quality Inn
Address: 3010 North MacArthur Drive, Alexandria, LA 71303
Price range (per night):* INR4,124 - 5,239

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