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Quality Inn – reviews, photos

2.0 of 5
3010 North MacArthur Drive, Alexandria, LA 71303
Hotel amenities
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Ranked #15 of 19 hotels in Alexandria
3.0 of 5 stars 8 Reviews
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8 reviews from our community

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navarre
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Clean, priced well..”
4 of 5 stars Reviewed 25 July 2011
1
person found this review helpful

We met family here to pass off my daughter who'd been in OKC for a month. We live in Florida and just stayed one night. This hotel was clean, the shower was hot, great water pressure. The beds were very comfy and clean. The staff was very friendly and helpful. The only complaint was the A/C took about 3 hours to cool off the room, it was VERY warm.. and the pool was tiny and dirty. Otherwise we enjoyed the stay. It was also RIGHT next door to a Ryans buffet which was great!

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
1 review
“Awful Experience”
1 of 5 stars Reviewed 17 April 2009

My daughter and I stayed on 3-13-09 and 3-15-09. The sink in the bathroom was stopped up the whole time we were there and we couldn’t use it. The dials on the hot tub were broken off. The toilet paper holder was broken and falling out. The iron did not work. Most of the electrical plugs did not work. The bedspread had a recent stain on it ( still crusty) We saw three small roaches at different times. The phone did not work unless you held in the plug. The ice bucket had mold and left over water in it. My daughter and I were both bitten by something ( bed bugs ?? ) while sleeping.
This was a horrible experience. I would never stay here again or recommend to anyone. I have stayed at many Quality Inns over the years, I do not know if I will ever stay at one again because of this experience.

  • Stayed April 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“excellent customer service, little else”
2 of 5 stars Reviewed 17 November 2008

the front desk clerks were excellent! My card opened another door that was not supposed to open. the room was dirty, pretty sure the bottom sheet was not changed. There was a dirty glove on the floor and the bathroom clearly had not been cleaned. Will never stay again! Oh, and I got bit in the butt by a bedbug!!

  • Stayed November 2008, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask soulshine708 about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ponchatoula, louisiana
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
69 helpful votes 69 helpful votes
“Fair price, fair stay”
4 of 5 stars Reviewed 7 January 2008

We had to stay in Alexandria for almost a week, and chose this hotel because of previous experience with the Choice Hotel brand. We knew to expect a fairly spacious room with decent amenities, nothing fancy, but clean. We were not disappointed in our expectations. I had some minor problems with the room: one of the dresser drawers had no pulls, so we couldn't really use it. No big deal if you're one night, but staying a week, minor problem. The other drawer in the dresser had the bottom kind of falling out and dirty. Again, in our situation, a bummer. The staff was very kind and helpful. Our key didn't work when trying to check in late and tired. The desk guy came out to check for himself and realized that the door lock was shot. He promptly went downstairs and checked us into a new room right next door and offered to help us carry our things in. WOW! There was a minor snafu with trying to extend check out time of realatives, but was resolved quickly when I went down & spoke with desk clerk. The restaurants nearby are good, and there's even a little bar for a nightcap. Great access to shopping and all the major stuff in Alexandria. Can be noisy with MacArthur Drive right there and 4 dumpsters being emptied at 3:30 am on Tuesday nights. I would stay again. Not on Tuesday.

  • Liked — helpfulness/friendliness of staff
  • Disliked — noise of location
  • Stayed January 2008, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dutton about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisiana
1 review
“Room not cleaned”
2 of 5 stars Reviewed 14 May 2007

I booked a stay for my family. When they arrived, there was still soap and shampoo in the shower from the previous occupant. There was also a six-pack of Budweiser in the refrigerator. There was two young children in the room. It made me wonder if the room was really cleaned or not. Will not book with them again.

Stayed May 2007
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Additional Information about Quality Inn

  • Quality Inn Alexandria
  • Alexandria Quality Inn
Address: 3010 North MacArthur Drive, Alexandria, LA 71303
Price range (per night):* INR4,124 - 5,239

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