I booked this hotel over the phone. I had 4 rooms booked, 3 Kings (1 for me and my fam, 1 for my sis who is single, 1 for my parents) and 1 Double (for 2 more sisters and a baby).
My parents arrive first, hotel gives them the double, not wanting to be a bother they take it. The rest of us pull up and when my sisters check in they are given the king. When they request a double the clerk looks at me and says I don't know how to book rooms, trying to be funny but everyone is looking at me as if I booked all king rooms or something. I do know how to book rooms, you should ask people checking in what rooms they want if there are several rooms types reserved.
The front desk staff was nice nonetheless, They gave us two rooms on the first floor and two on the 2nd. They don't give enough towels and they do not have cots.
The first floor rooms smelled as if they flooded the rooms often and never let the carpet dry. Just real moldy and stale. I never went into the upstairs rooms, but didn't ask because I didn't want the answer on how their rooms were.
One night while pulling back into the hotel we decided we wanted a snack. Every vending machine had a big sign on them that state "NO REFUNDS" so I decided to try the local gas stations. I pulled into the two closest to the hotel, and pulled right back out of both. Not a good scene and one was really crowded as if people just hung out there for fun. The No Refunds sounded a little better so we did that without any problems.
The only other thing was breakfast that was free. Deluxe continental with a waffle maker. The only problem was that the attendant took a break every 20 or 30 mins or so, the orange juice was extremely sour and so was the apple juice. The waffles looked great, but the attendant would only ration a few mixes at a time then go across the street to the gas station as many guests come down to either a long line for the waffles or no chance because there's no mix.
All in all I wouldn't stay here again unless I HAD to be in Alexandria and EVERYTHING else was taken.
- Alexandria Comfort Inn
- Comfort Inn Alexandria
