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Baymont Inn and Suites Alexandria – reviews, photos

2.5 of 5
2301 N MacArthur Dr, Alexandria, LA 71303
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Baymont Inn and Suites Alexandria
Baymont Inn and Suites Alexandria
Baymont Inn and Suites Alexandria
Baymont Inn and Suites Alexandria
Baymont Inn and Suites Alexandria
Baymont Inn and Suites Alexandria
Ranked #9 of 19 hotels in Alexandria
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    8
    7
    4
    2
    12
Date Rating
Anderson, Indiana
1 review
“Terrible Customer Service, Rude management”
1 of 5 stars Reviewed 2 February 2012

Recently had a reservation made a year ago at a conference I attended. We had forgotten the reservation existed! The hotel claims they sent a reminder of the reservation, but there were none. Got charged for 2 rooms for one night each. Phoned several times with no quick response. Manager Cheryl finally called and was very unreasonable and rude. They would not budge on crediting the rooms and I feel sure because of the nature of the conference the room was sold. I would never recommend this hotel to my friends or family.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Danny S about Baymont Inn and Suites Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Fantastic”
5 of 5 stars Reviewed 13 December 2011 via mobile
1
person found this review helpful

Clean, welcoming rooms maintained by an attentive but casual staff. WONDERFUL pool and jacuzzi. Working fitness equipment. Decent breakfast. Internet is free and snappy!!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Abilor about Baymont Inn and Suites Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring Hill, Florida
2 reviews
“PLEASE DONT WASTE YOUR TIME”
1 of 5 stars Reviewed 26 October 2011

We traveled to Alexandria in July of 2011, for the girls softball world series. We were placed in this roach coach without choice. Hotel did not have enough amperage to power the hotel, and our power went out in our rooms 3 times over a 5 night stay. Front desk was rude as hell. They would not give us clean towels, and did not have enough soap to go around. Pool was small, and outdated. This hotel is a former hampton, but does not show it anymore. Run by arabs that do not speak english. Hair dryer cord was taped up. Do not waste your time. I would stay in Motel 6 before here.

  • Stayed July 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Jackie S about Baymont Inn and Suites Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Top Contributor
104 reviews 104 reviews
Reviews in 40 cities Reviews in 40 cities
42 helpful votes 42 helpful votes
“Agree with other reviews, adequate”
3 of 5 stars Reviewed 17 September 2011

During a work trip we stayed at the Baymont. My reservation was not found so the gentleman gave me a room. He honored my corporate discount and gave me a handicap room since it was "more spacious". The gesture was nice but I would have been fine in a normal room. Free internet and breakfast were included. They have the make your own waffle section as well as other hot and cold selections. When you first see the hotel it looks as if it were abandoned but keep driving and you'll see the actual hotel. The pool looked decent and I was surprised with the Buddha decor in the lobby.

Room Tip: Make your own waffles and don't cook the entire 2.5 minutes.
See more room tips
  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask farm2fork about Baymont Inn and Suites Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Excellent stay as usual...”
5 of 5 stars Reviewed 29 June 2011

My husband and I stayed in the Baymont in Alexandria, La. because our granddaughter was playing a softball game there. From the time of booking until we leave we are never disappointed. Check in is easy, the rooms are very clean, breakfast is good and checkout is easy. Thanks to Cheryl at the front desk because she makes our visits very pleasant.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LouisianaMemaw about Baymont Inn and Suites Alexandria
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Additional Information about Baymont Inn and Suites Alexandria

  • Baymont Inn Alexandria
  • Alexandria Baymont Inn
Address: 2301 N MacArthur Dr, Alexandria, LA 71303
Price range (per night):* INR4,235 - 6,966

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