We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Panama Real Hotel – reviews, photos

3.5 of 5
Via Israel, Multiplaza Pacific Mall | Punta Pacifica, Panama
Hotel amenities
Special offer
Earn Rewards Points!
Courtyard by Marriott Panama Real Hotel
Courtyard by Marriott Panama Real Hotel
Courtyard by Marriott Panama Real Hotel
Courtyard by Marriott Panama Real Hotel
Courtyard by Marriott Panama Real Hotel
Courtyard by Marriott Panama Real Hotel
Ranked #9 of 91 hotels in Panama City
4.0 of 5 stars 170 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

170 reviews from our community

What travellers say about this hotel
  • Shopping mall(7)
  • High end(6)
  • Very nice(5)
  • Grocery store(4)
  • Caravan tour(3)
  • Good quality(3)
  • Business center(3)
  • Right next door(3)
Traveller rating
    69
    71
    21
    7
    2
Only show reviews for Family (35) | Couples (44) | Business (40)
Date Rating
Los Angeles, California
Senior Contributor
36 reviews 36 reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
“Comfortable, clean hotel, good location, atypical Marriot service”
4 of 5 stars Reviewed 17 January 2012

The hotel was clean, very comfortable bed and room. We were more than satisfied.

Right next to large, fancy MetroMall if that suits your need.

15-20 minutes to the airport. Taxis are always hovering to take you where you need to go.

Did not try the breakfast so cannot comment.

The hotel is a cross between a stripped down W Hotel and a Courtyard. Kinda cool, kinda odd.

The front desk service was not very friendly or helpful. We arrived very early flight with a request for early check-in. We were greeted by unfriendly, surly front desk person. While we knew it may be too early to get a room, her negative attitude was the issue. She couldn't be bothered to check for one or simply be friendly. She couldn't make change for a $10 bill or help, and she was quite simply negative during all interactions with her. Unexpected considering the customary friendly response my wife gets at Marriotts all over the world given her elite Marriot status.

We would stay here again, but simply lower our expectations that the front desk would do anything to help guests or even be friendly, if need be.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask sambieni about Courtyard by Marriott Panama Real Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panamahotel, Sales & Marketing at Courtyard by Marriott Panama Real Hotel, responded to this review
23 January 2012
Dear Sambieni

Thank you for your review, and comments about our staff, this are very helpful for us to see our weakness, we will let the management know since this incident was at the Metromall hotel,
Please if you are planning to come back, don’t hesitate to contact me; I will be glad to assist you in all your needs.


Kind regards,

Lucia Hildebrand
Lucia.hildebrand@courtyard.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Bustling fully-service city hotel”
4 of 5 stars Reviewed 17 January 2012

Our room on the 8th floor faced the mall and had a panoramic view of the city. Room was large, quiet and comfortable. Downside of high floors is that elevators are slow during peak traffic times. Staff were very helpful. Used Marriott points and was surprised that this is a full-service hotel, including room service. Good sushi and drinks in bar. Coffee is toe-curling strong. Lobby is small and busy. Arranged a good car/driver at reasonable price through hotel. Nice place for introduction to Panama - the pace of the city is crazy and the drivers are even worse, so I appreciated some American comfort in the midst of the chaos. (This is unlike me but Panama was a place of sensory overload. I rank it up there with Nigeria in that department.)

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Loves2rite for Panama City
Ask Loves2rite about Courtyard by Marriott Panama Real Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panamahotel, sales & marketing manager at Courtyard by Marriott Panama Real Hotel, responded to this review
22 February 2012
Dear Loves2rite

We are glad you enjoy your room view, and the sushie at the Bar of the Hotel, our staff will be glad to give you always the best service.

If you are planning to visit us, please dont hesitate to contact me.

Best Regards,
Lucia Hildebrand
lucia.hildebrand@courtayard.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
gulfcoast florida
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Kind Service when we needed it”
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

Our recent trip to Panama to see our Peace Corps daughter found her in the Punta Pacifica Hospital with a pretty severe injury. Changing plans quickly, we reserved a room at tis Marriott Courtyard, the closest hotel to the hospital. From the time we explained our predicament and booked our room, we were met by kindness and understanding from the manager and staff. I cannot express how welcome a little extra concern is when you really need it! My only complaint (though small) would be that, of their business center computers, only one had an "English" keyboard- thus it was very popular and hard to use.
We're home now but I send my compliments to the staff !

Room Tip: rooms were absolutely soundproof- don't think you can go wrong.
See more room tips
  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by stjoesun for Panama City
Ask stjoesun about Courtyard by Marriott Panama Real Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panamahotel, sales & marketing at Courtyard by Marriott Panama Real Hotel, responded to this review
23 January 2012
Dear Stjosun,

Thank you for your comments,we are pleased that our staff give you a excelent service and we will continue next time you visit us.

Dont hesitate to contact me your next visit.

Lucia Hildebrand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cancun Riviera Maya,
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“perfect location in Panama city”
5 of 5 stars Reviewed 16 January 2012

We stayed at the Marriott the night we arrived to Panama and then the night before our departure. The hotel is in a great location, the staff very friendly, but the best is the rooms!, super clean, the bed amazing, soft and perfect and with all the amenities we needed.

It was fabulous to have the mall next door! for the last minute shopping..

Room Tip: I like the high floor room to have a panoramic view
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by SolTamargo for Panama City
Ask SolTamargo about Courtyard by Marriott Panama Real Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panamahotel, sales & marketing at Courtyard by Marriott Panama Real Hotel, responded to this review
23 January 2012
Dear Soltamargo

Thank you for your comments, we are glad you enjoy your stay with us, the best part is that your room was excelent we like make you feel like in home, our staff will continue giving you the best service. In your next trip dont hesitate to contact me.

Kind Regards,

Lucia Hildebrand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, Costa Rica
Top Contributor
51 reviews 51 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Location, location”
4 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

Very good business and turistic hotel, very well located by the Multiplaza Pacifica Mall. Don'ts expect a great restaurant, but service is ok.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Nesterix1 about Courtyard by Marriott Panama Real Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panamahotel, Manager at Courtyard by Marriott Panama Real Hotel, responded to this review
17 January 2012
Dear Livinlargeinpanama

Thank you for your valuable comments and we are glad that you enjoyed your stay with us.
Since his last visit, we made ​​several renovations, such as the lobby bar area, we increased 148 rooms in an additional tower and expand the area of the restaurant.
We hope to continue improving every day to satisfy all your needs on your next visit.

Best regards,
Mary Camarena
Revenue Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Courtyard by Marriott Panama Real Hotel also viewed

Toscana Inn Hotel
4.5 of 5 stars 239 Reviews
Panama City, Panama Province
Show Prices ABS:HotelCheckRates-d1448528?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Panama Marriott Hotel
4 of 5 stars 207 Reviews
Panama City, Panama Province
Show Prices ABS:HotelCheckRates-d299791?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Radisson Decapolis Hotel Panama City
4 of 5 stars 425 Reviews
Panama City, Panama Province
Show Prices ABS:HotelCheckRates-d446829?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 91 hotels in Panama City, ranked by popularity »

Been to Courtyard by Marriott Panama Real Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Courtyard by Marriott Panama Real Hotel

  • Courtyard Panama City
  • Panama City Courtyard
Address: Via Israel, Multiplaza Pacific Mall | Punta Pacifica, Panama
Price range (per night):* INR8,281 - 12,172

Owners: What's your side of the story?

If you own or manage Courtyard by Marriott Panama Real Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Courtyard by Marriott Panama Real Hotel
Show the lowest price for this hotel (from our partners)
Show Prices