I have stayed at this hotel on several occasions. However, my last TWO trips were met by the same game of cat and mouse. You see, I would call the hotel, and confirm my reservation before departure. However, once I arrived at the hotel, surprise, surprise, they don't have a reservation for you.
The reasons I choose the hotel are location and price. But since I am a single traveler I do pay the lowest rate in their book. If anyone else shows up and can pay more than their listed single rate, they would not acknowledge an established and confirmed reservation despite giving these people your credit card information for them to hold a room for you. I repeat, this has happened twice causing me to change my credit card number TWICE.
If you value having your reservation honored after you call a hotel, and be able to actuallu stay there, I highly recomend that you find someplace else because these guys are not going to honor your reservation and don't value your business if someone else will pay more for your "Guaranteed" reservation.
Go there at your own peril, If you like carrying your bags to find another hotel despite having a reservation for this one, go ahead. I know that mess isn't happening to me again. I would go find another hotel and pay more if I have to so I don't have to find another hotel despite having a reserbation for THIS one. You have been warned!!!
- Marbella Hotel Panama City
- Hotel Marbella Panama
- Marbella Hotel Panama
