I have stayed at this hotel about six or seven times, mostly alone, but a few times with my family (two small kids). Overall the hotel is probably best described as smooth. The staff are helpfull and also friendly but not extraordinarily so; the overall character of the hotel is relaxing, maybe a little sleepy; the food is very good for Managuan standards, the breakfast is regular. The rooms differ quite a bit, so look for other room number reviews. I usually stay in room 12 or 14, nicely sized, tv ok, bathroom roomy, small patio (mostly decorative and for daylight),The neighborhood is positively weird, but to my experience (i've walked around quite a bit) perfectly safe. It's filled with 60s and 70s posh villas that previously belonged to the Somoza elites; now many are in need to repairs or oddly enough house chinese restaurants. There's a great (exprensive) restaurant across the street and a more affordable Italian place one block up the road. This one is next to the hands-down best artesania shop in Managua (Mama Delfina). The hotel has a shuttle service to the airport.
Overall: great destination when staying in Managua, expensive but good food in return.
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