I travel to Managua several times a year because of family. We usually stay at the Hilton Princess, but this time we decided to stay at the Holiday In. What a HORRBLE mistake. We arrived on Saturday January 28th on a red eye extremely exhausted. The shuttle driver was not there to pick us up at the airport even though we made a reservation for the shuttle. I had to ask the Hilton Princess shuttle driver if he could please contact the Holiday Inn for us to let them know we had arrived. He graciously did and told us to wait inside and he would let us know when the driver arrived. The shuttle that arrived was full so we had to wait until they called another driver. The Holiday Inn shuttle driver was courteous and apoligzatic in that we had to wait an additional 15 minutes for the other driver. We arrived at the hotel and the check in staff was friendly as well as the bell staff. Room was clean and adequate. We went to the pool for a couple hours. The pool staff was great as were the drinks and food. We then had to meet family so we left for the rest of the day until 11:00 pm. When we got back to the hotel we were worn-out. When we got to the room we heard music blasting from a party that was happening at the pool area. We figured it was late to be having a party at 11:00 pm but we figured it would end by midnight. Well it was 1:30 am in the morning and the party seemed to have just begun. We could hear everything from the DJ talking to the people screaming. By that time my frustration had turned into utter rage. We had to be up by 7:00 am for a family event and we had not slept. I called the front desk and all they said was that it was going to end at 2:00 am and that they would send up ear plugs. EAR PLUGS!!!!! I was so stunned that that was their solution that that sent me over the edge. By the time I went to the front desk it was 2:15 am and the party was still going strong. The manager on duty was ABSOULTLY USELESS!!! I wish I remembered her name because she does not deserve to have a job in customer service. All she did was tell the front desk agent to call the hotel manager and she left. No apology or reaction to my distress. I then had to tell the hotel manger my situation all over again. She just apologized and asked if we wanted to move rooms. I am 6 months pregnant and mentioned that what I wanted was to get my night sleep back. She did not offer anything complimentary. I had to tell her that I did not want to pay for a night that I absolutely got no sleep from. She did agree to comp my night. Since the party was still going I accepted moving to a different room at 3:00 am. I do not understand why they couldn’t assign a room away from the pool from the beginning. I was not looking for a free night I was looking for a quiet place to sleep. Later an employee told me they have been getting several guests complaints recently and losing hotel business because of these parties. They have contracts and if the party goes beyond the contracted time the Holiday Inn charges them double the hour. That is the reason why they let them end at completely unacceptable times. If they are more concerned about making money through events then they should close down the hotel part and make it a dance hall instead. Otherwise, it is not fair to paying hotel guests to deal with this. Needless to say I WILL NEVER STAY THERE AGAIN. I have informed all my family and friends who travel to Nicaragua because they are selling something that they don’t offer PEACE AND QUIET.