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Barcelo Managua – reviews, photos

4.0 of 5
Enitel Villa Fontana, 500 mts al Sur., Managua, Nicaragua
Hotel amenities
Barcelo Managua
Ranked #9 of 45 hotels in Managua
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    26
    23
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Date Rating
Thousand Oaks, California
1 review
“Nice Hotel, Terrible Service”
2 of 5 stars Reviewed 27 February 2011

I've stayed at the Barcelo Hotel in Managua at least 8 times in the past 18 months This last trip, however, will be my last. I was traveling with colleagues, for whom I booked rooms on Orbitz. I used them because the hotel was completely booked and Orbitz had a small block of rooms. The Barcelo unilaterally canceled my colleagues' rooms, even though I had a prepaid reservation. I received no assistance from the hotel management and was t0old to contact Orbitz. It's a shame, because the hotel is a good value but I will henceforth take my business elsewhere.

  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask cofbob about Barcelo Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Murillo, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
4 March 2011
Dear Guest,

We offer an apologize for the inconvenient that you had.
We would like to let you know that we are working in the improvement of our human resources by giving them training.

Thanks for the time and write this comment.

It will be a pleasure to serve you again .

Best regards,



Linda Lagos
Guest Service Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida, Florida
Top Contributor
55 reviews 55 reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Very nice!”
4 of 5 stars Reviewed 16 February 2011

I have traveled internationally one or two weeks per month for 30+ years. I went on a quick 3 day trip to Managua. A local friend booked this hotel for me. I was pleasantly surprised. The room was nice, roomy and clean. The beds were comfortable. The room had a large size plasma TV, a small refrigerator, a safe and a coffee pot. No old cigarette smell. The breakfast buffet was nice. The hotel is a bit (not much) out of the way but is on the top of a hill and gets a nice breeze. I would definitely stay there again.

  • Stayed February 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask flamo1 about Barcelo Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Murillo, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
17 February 2011
Dear Guest,

It is a pleasure to know that you enjoy your stay with us, thank you so much for taking the time and write this nice comment.
We hope your visit again, it will be an honor to serve you and that you fell like home.

Thank you.

Best regards,



Linda Lagos
Guest Service Manager.
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Los Angeles, California
1 review
“Exellent”
5 of 5 stars Reviewed 8 February 2011

I stayed at the Hotel 4 days with my wife and 2 daughters 7 and 11 years old I felt so security and enjoy at maximum, at front desk Denis was really great and helpful at the restaurant the food was delicious and Roberto our waiter for 4 days was exellent, my girls enjoyed the pool, I left all my money in the safe in our room and all values and never had a problem of missing something I would recommend this Hotel to everyone and there is a Casino in front of the Hotel if You like gambling,Thanks to all the staff at hotel.
Sincerly Mr. Interiano

  • Stayed January 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MrInteriano about Barcelo Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Murillo, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
14 February 2011
Dear Guest,

We are really pleased and honoured that you enjoyed our services and location. Our goal is to help our guest to feel like home.

It will be our pleasure to have you with us again.

Best regards,



Linda Lagos
Guest Service Manager.
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Vancouver, B.C.
Senior Contributor
24 reviews 24 reviews
Reviews in 20 cities Reviews in 20 cities
86 helpful votes 86 helpful votes
“Isolated and Sterile Business Hotel”
2 of 5 stars Reviewed 2 February 2011
1
person found this review helpful

We chose the Barcelo Managua for our last night in Nicaragua because it was one of only two hotels that offered an airport shuttle service (we stayed at the other one, the Camino Real, on our first night in the country). We were disappointed with the hotel. On the positive side, they offer free internet, the room was comfortable, the pool large, and the free breakfast was excellent. Unfortunately, there are also a lot of negatives. The shuttle only runs every two hours – not particularly convenient unless you happen to get lucky with your flight times – and is considerably longer than the 20 minutes that they advertise. The hotel also has a sterile feel to it – it is isolated in the suburbs, so there are no restaurants or stores within walking distance, and it is clearly designed for business clients rather than tourists. We also noted a general pattern of rip-offs - the bar prices were triple those of other hotels in Nicaragua, and the exchange rate was considerably poorer than at other hotels. We dined in the Japanese restaurant; the dishes were again quite expensive and, while my wife’s tempura was good, my teriyaki was a small portion of tough, over-cooked chicken and boiled cabbage. For the same price, the Camino Real, with reasonably priced drinks and a short shuttle ride, is a much better bet..

  • Stayed January 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ndser about Barcelo Managua
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Natalia Murillo, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
14 February 2011
Dear Guest,

We apologize that your stay with us was not what you imagined. Let us explain to you that even we offer free shuttle service we have to set up a schedule according with the general airplanes flights in our airport and the 2 early hours staying politic.

We are located in one of the best areas in the city, with a beautiful view and the weather is not as hot as in the rest of the city. We are called and known as a Business Hotel but also we offer some amenities and a healthy and secure environment for families or couples who want to spend a relax and quiet weekend with us.

Best regards,



Linda Lagos
Guest Service Manager.
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Ottawa, Canada
1 review
“Stopover on way home”
3 of 5 stars Reviewed 2 January 2011

Nice hotel in quiet location. Big disappointment to find pool closed . No prior warning. Great shuttle service to airport, and friendly staff. Superb buffet breakfast included in room price.

  • Stayed December 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DMB7 about Barcelo Managua
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Natalia Murillo, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
4 January 2011
Dear Guest,

It is a pleasure for us to find positive comments from our guests. We really
sorry for not informing about the temporary closure of the pool.

Thank you very much, we hope your visit again.


Best regards,

Linda Lagos
Guest Service Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Barcelo Managua

Enitel Villa Fontana, 500 mts al Sur., Managua, Nicaragua
Price range (per night):* INR5,780 - 7,503

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