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Barcelo Managua – reviews, photos

4.0 of 5
Enitel Villa Fontana, 500 mts al Sur., Managua, Nicaragua
Hotel amenities
Barcelo Managua
Ranked #9 of 45 hotels in Managua
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    26
    23
    5
    4
    3
Date Rating
Mexico City, Mexico
2 reviews
“Service is poor and charges excessive”
1 of 5 stars Reviewed 4 January 2012

The room is simply ok, however service is very poor and the hotel charges for everything. I asked the front desk to make a reservation in a restaurant for me, they charged US$ 3 for the reservation call. I invited three business associates for breakfast; the buffet did not have eggs "they had sent someone to the warhouse for them" the charge was US 60. Will not return to this hotel.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask GustavodlS about Barcelo Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Fernanda Ortega, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
21 February 2012
Dear Guest:

Receive a warm greeting from the staff of the Hotel Barceló Managua.

Thank you for taking time to answer the survey on Trip Advisor, it is great opportunities to get the feed backs from our guests and take action to improve all our services.

Please accept our sincerest apologies for any inconvenience you endured during your stay.

We hope you give us the opportunity to serve again in the near future to improve the discomfort suffered on your last stay.

Thanks again and I hope we can serve you soon at the Barceló Managua.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leon, Nicaragua
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
“Best value in Managua”
5 of 5 stars Reviewed 27 December 2011

This hotel has the best value in Managua, great rooms and suites, excelent service and great restaurants. Breakfast is included in the rate and is very good!!! Location could not be better, 5 minutes from anywhere in Managua, with an spectacular weather.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MesonReal about Barcelo Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Fernanda Ortega, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
21 February 2012
Dear Guest,

Thanks for sharing your experience as a guest of Hotel Barcelo Managua. Your testimony of guest satisfaction is very important to us, as well as for the whole family on Trip Advisor, we are truly grateful.

We are pleased that all the facilities available were your total satisfaction and that the service of our staff exceeded expectations.

Hoping to serve you in the near future.

Sincerely,

Fernanda Ortega
Guest Service Manager.
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Paris, France
Top Contributor
75 reviews 75 reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
“Had a nice stay”
4 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

I arrived late after a flight from Europe, so I was pretty much exhausted.

Not much to say, nice rooms, comfortable bed and friendly staff. I had to leave first thing in the morning or else I would have used the pool which looked awesome.

Breakfast was not all that great from the bits I sampled.

Overall a good stay and I would happily return.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JMfromTO about Barcelo Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Fernanda Ortega, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
10 February 2012
Dear Guest:
Receive a warm greeting from the Staff of the Hotel Barceló Managua.

We thank you for your comments about our hotel, we're glad to know that your stay with us was of your total pleasure. All the comments from our guests are taken very seriously and we extend to our Management Department.

Best regards,

Fernanda Ortega.
Guest Service Manager.
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Brussels, Belgium
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“A wonderful rest in a smooth atmosphere”
4 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

It was so comfortable !

Pretty good breakfast, with lovely exotic fruits.
Efficient and discrete cook and personal serve in the restaurant; gentle maids clean the bedroom.
Pleasant swimming pool, easy to reach discretely. Flowers and birds.
Open terrace fit for cocktails.
And those details I like : complimentary (excellent) nicaraguayan coffee and small bottled water in the bedroom.

Maybe one regret : free access to Wi Fi was given but there was no computer freely available for a short while (15 min)

I had no time enough to enjoy the hotel !

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask IsabelleVictoria about Barcelo Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Fernanda Ortega, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
10 February 2012
Thank you for your thoughtful comments. For our team is a pleasure to serve you and make your visit a pleasant and positive experience.

We hope to see in your next visit.

Best regards from Managua!

Fernanda Ortega.
Guest Service Manager.
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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Great Value and Nice Location”
4 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

The staff were extremeoly friendly and helpful. The breakfast buffet was very good and had lactose free items (even though I don't eat them I was impressed they had them). The view is wonderful from the hotel. It was easyto get all around Managua and to the airport from this location.

The wireless internet was good and worled all the time.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TCWASHDC about Barcelo Managua
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Additional Information about Barcelo Managua

Enitel Villa Fontana, 500 mts al Sur., Managua, Nicaragua
Price range (per night):* INR5,780 - 7,503

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