I have stayed several times in this hotel. I was there last time in October 2008, but had to leave because their internet wifi was not in order. I really hope they have fixed it now because this is an incredible hotel nevertheless.

Staff:
Extremely friendly and helpful. Some spoke pretty good English, others didn’t at all.

Room
The hotel consists of a reception (use the door at the left hand side after having entered the building through the main door and ring the bell first) and several apartments which are accommodated in a normal residential apartment house.
We stayed in Lolita.

Positive
The apartment and everything in it was very clean.
There was a safe which was free of charge.
Large and clean bathroom.
Reasonable prices for the minibar.

Negative
The queen bed is very small and far too small for a 1.90 m person, the mattress is saggy and one feels and hears the single springs. The second person cannot get into the bed normally from aside but has to sort of climb into it from the end of the bed as there is no space between the wall and the bed.
The apartment stinks heavily from smoke which is pretty disgusting but probably cannot be avoided in Eastern European countries.
The furniture is a bit rundown and partly with stains that obviously could not be removed, but clean.
The wallpaper partly comes down the walls. The heating cannot be regulated which however is normal in Eastern European countries.
The water in the bathroom was not really warm, and if, it may quickly turned to cold. But this is not too negative when not taking a shower.
There is not really space to store things, apart from one chair at the sleeping room.
The wardrobe seems to be large at the first sight but when opening it, there is not much space and there are only 2 hangers. We finally left our stuff in the suitcase which we had to leave on the floor of the corridor as there was no other space for it.

Service
The room has been made up every day, including fresh towels.
There is one security person which opens the main doors (apart from the very main door which is open day and night)
There is free W-LAN available
Breakfast
Breakfast was served in the kitchen of the apartment.
You have to fill in a card one day before until 18.00 and you have the choice between a variety of food, you can for example decide between pancakes or bread (both is not possible), omelette or muesli, tea or coffee, etc.
On the card you can also choose the time when the breakfast is supposed to be served.
We felt that breakfast was rich and tasty. When you like milk, you should buy some in the nearby supermarket, as there is none (apart from 3 ml condensed milk).
When you are done with breakfast, you can leave the dishes in the kitchen, the room service does the wash up during the day in the apartment.

Location
The closest Metro station is Leo Tolstoi (blue line) which takes a 15 minutes uphill walk.
There is a supermarket right next door which is open every day until 22.00.
The location is not really overwhelming, but at the other hand it is also not too bad.

Conclusion
In every case I would not praise the place as all the others did before.
Of course it was not bad, but I would not say that it was a hundred percent convincing. (see above).
I would recommend this place and it is definitely an alternative to a ´normal` hotel, but you should rather not expect too much.
I only can speak for Lolita as I have not seen the other apartments.

We just got back from Kiev and loved it. Beautiful city and a great hotel. We chose this hotel based on the reviews here, but didnt expect that we will get a room in a botique hotel with 11 rooms on a pretty short notice. We got lucky! 4 adults and a kid stayed in "Sasha" room, for the last night we stayed in Lolita room ( because I messed up with the date of departure and Sasha was already reserved for our last night there). No problem -- we got to experience 2 rooms.
Ok. Sasha is great for 3-5 people: 2 bedrooms and a living room with a couch. It is a very roomy apartment with a kitchen ( microwave, electric kettle, dishes and a fridge), a balcony and a bathroom. Their mini-bar is very reasonably priced, so we used it for coffee and water ( you'll drink a lot of water after walking up and down 7 hills Kiev is built on). TV had a couple of english channels too. 2 Fans. My only suggestion would be is to add a dresser or some shelves in one of the two rooms. The second room Lolita was great too ( for 1-2 people). As people wrote before, huge marble bathroom, nice kitchen with fridge, gas stove, and kitchen supplies, air-conditioned, with a comfortable bed and a satellite TV. Very comfortable stay.
The location of the hotel is great, very central, 10 min from the nearest subway "Leo Tolstoy" ; located on a quiet street where several embassies are. Very close to the Khreschatik. A little convenience store (so-so, didnt like the service there) is right next to the hotel. In general, if you like historical buildings, the hotel is perfect for you. It has that certain atmosphere in it, that is lost in the modern buildings.
Now about the staff: They were the best! Very helpful and knowledgeable about the city. They'll give you all the tips you need to know while in Kiev. Every single person whom we met ( from our driver who picked us up at the airport and offered us a little excursion to see Kiev's attractions on the way to the hotel -- to our everyday administrators) made us feel very welcome and sincerely cared about our comfortable stay at the hotel and our Kiev experience. They would show you the way to the Bessarabsky market ( most famous in Kiev, where you can pick up lard (yes lard, but it's more like bacon) and eat it cold with "horilka" ( ukranian vodka) from the mini-bar) (BTW, you need to ask permission to take pictures with market vendors), easiest ways to get to Andreev Spusk ( one of the oldest streets in Kiev), recommend restaurants, get you a taxi, and other things.
We cant say enough about our stay, definitely will come back if ever in Kiev again.

I would love to write a positive review about this hotel. After trying to contact them twice by email to book a room, I gave up. Phone calls are iffy, because one is never sure if there is an English speaker at the other end. I would have stayed here because of the reviews on this site, and its location in Kyiv. However, I was forced to find other accommodations. If you are looking for an apartment experience in Kyiv, try the Sherborne. The English-speaking staff is courteous, prompt in their replies and also offer an airport transfer.