I booked this hotel through www.hotels-kiev.com as well as my taxi transfer and had no dramas. I was constantly e-mailing to confirm and check things and they were always replying super fast with information. They even e-mailed me confirming flight times as Aeroflot kept changing, so she was ontop of it always.
I got to the Hotel at about 11.30 am (2.5 hours before check in) so I had to check my bags and walk around the city for a while, but the girls were nice enough to let me check in about 12.30 as it started snowing and I was desperate for a shower.
The hotel is quite old and the room is a bit pokey. Nothing fancy (I had a great view on the 12th floor though). The "King bed" was two king singles pushed together.
Staff were very professional and always nice. The buffet breakfast was great, the hotel bar was nice and cheap. Wifi connection (free) was strong and always working.
It's about a ten minute walk to the start of shops and the main street, but it's a nice walk. There is a nice Uzbekhistan restaurant nearby called Тюбетейка (Tyubeteika) which serves some amazing unique food with lovely staff.
At the end of the day, it's a business hotel from the 70's. The reception staff are willing to help, it has all the services you'd want and it is quite cheap. I did my laundry and it ended up costing me about $45AUD!! If anyone can find a self serve laundromat, let me know!
N.B. Do the free walking tours in Kiev. Well worth it.
Room Tip: Ask for one high up looking over the city.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC