We stayed at this apartment hotel while visiting relatives in Ukraine. The hotel is located in the city center, though it is better to take a cab to the main street Kreshatyk since it is rather cheap. There is a grocery store right across the street which was pretty convenient since we were staying long term. There are some quite good restaurants in the area too.
The apartment we booked was one-bedroom with jacuzzi. When we arrived we were accommodated right away. The room was very clean and spacious, i especially adored all the cooking utensils that are provided and nice toiletries in the bathroom. The housekeeping team did a great job too, and receptionists were very helpful and spoke perfect English.
I would recommend this hotel for families since it is very nice, new and feels like home.

So I was really hoping that in Senator Apartments, I had finally found a consistent and value-based alternative to the high priced hotels in Kiev. I couldn't be more disappointed.

On the surface, this places looks the real deal - new modern rooms, clean bathrooms, quiet location and decent curtains that black out light. Also l'Occitane tolietries in the room...Free WIFI. Unfortunately, that's where the positives end.

Instead of charging me in Euros at checkout, they charged me in local currency at my arrival! At a rate that my credit card company would not match. Of course the unhelpful staff said: "it's written in our terms and conditions" on our website - I booked the room via booking.com. The rate was 125€ per night for a room.

I got up late on Sunday and asked to have my room cleaned. I was CHARGED 5 euros for "towel change"!!!!!

I requested a king/double bed - it was confirmed by booking.com but my room had two single beds that Senator apartments put next to each other and so in the middle of the night, I nearly fell through the middle.

All in all, back to Soviet Style attitudes and service - the company that owns the property: DEOL Property Management Ltd are unfortunately the same as every other property management company in Kiev...disappointing.

I had a very enjoyable and effortless stay at Senator Apartments in Kiev.

From start to finish I was looked after by all the staff, and the apartments we clean, well equipped and very safe.

I will not be going back to hotels in Kiev again!