We booked 1 night through airmiles. There were 4 of us- me,husband,son(12) and baby - so we booked 2 twin rooms. Our flight didn't land until late so we emailed them in advance to confirm the date we were staying but we wouldn't get there til 2am. "no problem" hahaha
after climbing the wobbly,steep stairs with luggage we handed the lad at reception our booking confirmation, to be told they thought we were arriving 4 days later, so there were no rooms. My husband,being Romanian, had great discussion with him and eventually we were offfered a room!! This was filthy, unmade and had rubbish everywhere - the lad on reception admitted it was where he relaxed, and entertained,when working.
Finally we were given enough cash to pay for a room at hotel down the road, if they had a room - he wasn't prepared to ring and find out - which they did, after we walked down the backstreets in snow at 3am.
What little we saw of this place was so dirty and unsafe - narrow path by reception at top of steep stairs with nothing to prevent you falling.Thank goodness my husband could converse or it would have been even worse.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC